Leasing & Service Pro: Elevate Resident Experience

Bridge Property Management; Tucson (AZ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with company match

Paid Time Off

Job summary

Bridge Property Management is seeking a friendly and results-driven Leasing and Service Professional, Level 1, to generate leases, deliver an exceptional prospect experience, and support resident satisfaction. You will help the community hit occupancy, revenue, and retention goals while maintaining a polished leasing office environment.

The role emphasizes prospect screening, property tours, lease processing, and collaboration with marketing to promote our communities.

Qualifications

• High school diploma or GED required.
• Strong verbal communication, interpersonal, and closing skills.
• Strong organization and follow-through.
• Ability to work weekends as needed.
• Experience with CRM, OneSite, Yardi, Entrata, or similar systems is preferred.

Responsibilities

• Greet, qualify, and follow up with prospective residents.
• Conduct apartment and community tours tailored to prospect needs.
• Explain floor plans, pricing, amenities, lease terms, and community policies.
• Process guest cards, applications, and leasing paperwork accurately and timely.
• Maintain lead, traffic, and prospect follow-up records in the property management system.
• Support resident move-ins, renewals, and general customer service needs.
• Participate in marketing outreach, resident events, and social media/community promotion.
• Maintain professional presentation of the leasing office, model units, and tour paths.
• Comply with Fair Housing and all company policies.
• Maintain closing ratio in accordance to company standards and performance expectations.

Skills

Verbal communication

Interpersonal skills

Closing skills

Organization & follow-through

Weekend availability

CRM software (OneSite/Yardi/Entrata)

Tools

OneSite

Yardi

Entrata

Job description

Bridge Property Management is seeking a friendly and results-driven Leasing and Service Professional, Level 1, to generate leases, deliver an exceptional prospect experience, and support resident satisfaction. You will help the community hit occupancy, revenue, and retention goals while maintaining a polished leasing office environment.

The role emphasizes prospect screening, property tours, lease processing, and collaboration with marketing to promote our communities.