Leasing & Resident Experience Specialist

Socket.dev; Virginia Beach (VA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Salaries & Bonuses

Medical, Dental & Vision Plans

401(k) Plan with Employer Matching

Paid Time Off (PTO)

Employee Apartment Discount

Job summary

Harbor Group Management Company is seeking a Leasing Specialist responsible for driving occupancy and ensuring resident satisfaction in a multi-family community. The role includes showing and leasing apartments, running rental applications, and coordinating marketing initiatives.

Ideal candidates will possess strong communication and customer service skills, with a minimum of one year’s experience in leasing or property management.

Qualifications

• Minimum one year of experience in leasing, sales, or customer service; property management experience preferred.
• Excellent organizational and communication skills.
• Strong attention to detail and ability to work in a fast-paced environment.

Responsibilities

• Greet prospective residents and conduct property tours.
• Qualify leads and process rental applications.
• Support resident retention through excellent customer service.

Skills

Customer service orientation

Communication skills

Organizational skills

Problem-solving skills

Experience in leasing

Microsoft Office proficiency

Social media utilization

Education

High School Diploma or equivalent

Tools

Property Management software (e.g., Yardi, OneSite)

Job description

Harbor Group Management Company is seeking a Leasing Specialist responsible for driving occupancy and ensuring resident satisfaction in a multi-family community. The role includes showing and leasing apartments, running rental applications, and coordinating marketing initiatives.

Ideal candidates will possess strong communication and customer service skills, with a minimum of one year’s experience in leasing or property management.