Leasing & Resident Experience Specialist

Mark Taylor; Tempe (AZ); Hybrid; USD 40,000 - 42,000; Full time

Benefits offered by this job

Rent discounts

Amenities access

Employee appreciation events

Career growth

401(k) match

Paid time off

Comprehensive benefits

Job summary

Mark-Taylor is seeking a Leasing Consultant at The Palms on Scottsdale in Tempe, AZ. You will greet prospective and current residents, conduct tours, and guide applicants through the leasing process to achieve occupancy while delivering exceptional customer service.

The role emphasizes strong communication, conflict resolution, and organizational skills, with opportunities for growth and a comprehensive benefits package. This is a full-time position at a Mark-Taylor community in Tempe.

Qualifications

• A minimum of one year of sales or customer service experience.
• Comfort and ability to resolve conflict and provide a high level of customer care.
• Excellent verbal and written communication skills.
• Time management and organizational skills.
• Goal orientated, self-starter work ethic.
• Proficiency with Microsoft Office Suite.
• A basic understanding of written and verbal English.

Responsibilities

• Serve as the “face” of Mark-Taylor—greeting prospective and current residents and providing an exceptional experience.
• Conduct detailed and informative tours with prospective residents.
• Close the sale by guiding prospective residents through the complete application process and following up with status.
• Create positive and memorable experiences for residents through all communication channels.
• Maintain resident files, collect rental payments, and actively manage apartment availability and pricing.
• Generate a world-class community experience reflecting Mark-Taylor’s high brand standards.

Skills

Customer service

Communication

Time management

Organization

Sales

Self-motivated

Education

Associates or Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Mark-Taylor is seeking a Leasing Consultant at The Palms on Scottsdale in Tempe, AZ. You will greet prospective and current residents, conduct tours, and guide applicants through the leasing process to achieve occupancy while delivering exceptional customer service.

The role emphasizes strong communication, conflict resolution, and organizational skills, with opportunities for growth and a comprehensive benefits package. This is a full-time position at a Mark-Taylor community in Tempe.