Senior Leasing Consultant (Azola Desert Ridge)

Mark--taylor-Residentia; Phoenix (AZ); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Employee rent discounts

401(k) with company match

Paid time off & holidays

Comprehensive Medical, Dental, Vision

Career growth opportunities

Job summary

Mark-Taylor is seeking a Senior Leasing Consultant at Azola Desert Ridge in Phoenix, AZ. You will greet residents and tour properties, guide applicants through the application process, and ensure an exceptional resident experience across channels.

This full-time role emphasizes customer care, conflict resolution, and strong communication. Benefits include comprehensive medical options and opportunity for growth within Mark-Taylor's acclaimed communities.

Qualifications

• 1+ year as Leasing Consultant or similar in multifamily setting
• Confident handling of resident relations and conflict resolution
• Strong verbal and written communication skills
• Good time management and organizational abilities
• Degree preferred but not required; associates/bachelor's preferred
• Proficient with Microsoft Office Suite and basic English proficiency

Responsibilities

• Serve as the face of Mark-Taylor, greeting prospective and current residents with an exceptional experience
• Conduct detailed and informative tours for prospective residents
• Close the sale and guide applicants through the full application process
• Communicate with residents via email, phone, and in person to ensure satisfaction
• Maintain resident files, collect rent, and actively manage apartment availability and pricing
• Uphold Mark-Taylor brand standards and foster a world-class community experience

Skills

Customer service

Communication skills

Time management

Conflict resolution

Microsoft Office

English proficiency

Self-starter

Education

Associate's or Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Description

At Mark-Taylor, we believe our success starts with our people. For over 40 years, we've built and managed Arizona's most beautiful apartment communities while fostering a culture centered on people, excellence and growth.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to work in Multifamily, and a Healthiest Employer by the Phoenix Business Journal, and more.

Our communities are growing and so are our teams! We're hiring a Senior Leasing Consultant at Azola Desert Ridge in Phoenix, AZ. In this role, you will work at one of our beautiful communities and represent Mark-Taylor through the delivery of exceptional customer service for our residents and potential future residents.

Why You'll Love working at Mark-Taylor

• Employee rent discounts.*
• Access to all Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with robust company match.**
• Paid time off, sick time, holidays, and volunteer time.**
• Comprehensive Medical, Dental, and Vision benefits.**

Compensation

• The anticipated base pay range for this position is $22.00- $23.00/hour.
• In addition to your base pay, you will be eligible to receive bonuses based on achievement of operational metrics.

Requirements

• A minimum of one year working as a Leasing Consultant, Leasing Agent, or similar role in a multifamily setting.
• Comfort and ability to resolve conflict and provide a high level of customer care.
• Excellent verbal and written communication skills.
• Time management and organizational skills.
• Goal orientated, self-starter work ethic.
• Associates and/or bachelor's degree preferred.
• Proficiency with Microsoft Office Suite.
• A basic understanding of written and verbal English

In This Role You Will

• Serve as the "face" of Mark-Taylor- greeting prospective & current residents and providing them with an exceptional experience every step of the way.
• Conduct detailed and informative tours with prospective residents.
• Close the sale- guiding prospective residents through the complete application process and following up with future residents regarding their status.
• Create positive and memorable experiences for future and current residents through all mediums of communication (e-mail, telephone, in-person, etc.)
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
• Generate a world-class community experience for residents and fellow employees, taking ownership and pride in the property reflecting Mark-Taylor's high brand standards for curb appeal, attention to detail, resident experience, and overall culture.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All our employees undergo pre-employment screening which includes drug testing.

*Housing discounts are subject to availability at each community.

**Benefits offered for full-time employees.