Leasing & Customer Experience Specialist

Mark--taylor-Residentia; Tempe (AZ); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Rent discounts

Amenities access

Employee appreciation events

Career growth

401(k) with company match

Paid time off and holidays

Medical, Dental, Vision benefits

Job summary

Mark-Taylor is hiring a Leasing Consultant at The Palms on Scottsdale in Tempe, AZ. You will be the face of the community, greeting residents and prospects and delivering an exceptional experience at every step.

Responsibilities include conducting detailed tours, guiding applicants through the full application process, and following up with future residents. You will maintain resident files, process payments, and help manage availability and pricing while upholding Mark-Taylor’s brand standards.

Qualifications

• A minimum of one year of sales or customer service experience.
• Excellent verbal and written communication skills.
• Time management and organizational skills.
• Goal oriented, self-starter work ethic.
• Associates and/or bachelor’s degree preferred.
• Proficiency with Microsoft Office Suite.
• A basic understanding of written and verbal English.

Responsibilities

• Serve as the “face” of Mark-Taylor—greeting prospective and current residents and providing an exceptional experience.
• Conduct detailed and informative tours with prospective residents.
• Close the sale by guiding applicants through the complete application process and following up.
• Create positive experiences for residents through all communication channels (email, phone, in-person).
• Maintain resident files, accept rental payments, and actively manage apartment availability and pricing.
• Generate a world-class community experience reflecting Mark-Taylor’s high brand standards.

Skills

Sales experience

Customer service

Conflict resolution

Verbal & written communication

Time management

Self-starter

Microsoft Office

Education

Associates degree or bachelor’s degree preferred

Tools

Microsoft Office Suite

Job description

Mark-Taylor is hiring a Leasing Consultant at The Palms on Scottsdale in Tempe, AZ. You will be the face of the community, greeting residents and prospects and delivering an exceptional experience at every step.

Responsibilities include conducting detailed tours, guiding applicants through the full application process, and following up with future residents. You will maintain resident files, process payments, and help manage availability and pricing while upholding Mark-Taylor’s brand standards.