Leasing & Resident Experience Manager

AIR Communities; Orlando (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision, and life

401(k)

Paid parental leave

Tuition reimbursement

Community service time

Commuter benefits

Pet insurance

Career growth

Onsite housing option

Job summary

AIR Communities in the Orlando area is seeking an Apartment Resident Relations Manager to lead leasing efforts at Burano Hunter's Creek. You will follow AIR's sales process, conduct tours, and help prospects find their new home while delivering outstanding resident experiences.

The role emphasizes goal attainment, flexibility to work office hours (including weekends), and cross-community leasing support. If you are customer-focused, sales-driven, and fluent in English, this is a fit with

Qualifications

• 1+ year sales and customer service experience in fast-paced environments.
• Demonstrated success in goal setting and following a sales process.
• Excellent customer service skills to address current and future resident needs.
• Flexible schedule with availability to work during office hours, including weekends.
• Reliable transportation.
• Proficient in reading, writing, and speaking English.

Responsibilities

• Follow AIR's sales process, schedule tours, and close leases.
• Meet or surpass monthly leasing goals.
• Deliver exceptional resident service and create moments that matter.
• Provide leasing support across AIR communities as needed.
• Contribute to community marketing efforts.
• Adhere to Fair Housing Laws and Regulations.

Skills

Sales

Customer service

Communication

Job description

AIR Communities in the Orlando area is seeking an Apartment Resident Relations Manager to lead leasing efforts at Burano Hunter's Creek. You will follow AIR's sales process, conduct tours, and help prospects find their new home while delivering outstanding resident experiences.

The role emphasizes goal attainment, flexibility to work office hours (including weekends), and cross-community leasing support. If you are customer-focused, sales-driven, and fluent in English, this is a fit with