Leasing & Property Operations Lead

CROWN RESIDENTIAL LLC; Oakland Park (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Crown Residential, LLC in Oakland Park, FL is seeking an Assistant Property Director to balance world-class customer service with managing the property's financials. You will mentor Leasing Teammates, drive revenue, and ensure move-ins/outs and monthly reporting are handled efficiently.

The role requires strong leasing experience, exceptional communication, and mastery of property management software, with a focus on delivering resident satisfaction and meeting sales goals.

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelor's degree preferred.
• Minimum of 2 years’ experience in multi-family, sales, retail, hospitality, property management or related field.
• Prior office experience in residential or retail sales.
• Excellent written and oral communication skills.
• National Apartment Leasing Professional (NALP) certification preferred.

Responsibilities

• Facilitate rent collections, accommodate resident requests, and coordinate resident events.
• Assist with compiling reports, resident feedback, and market research.
• Ensure leasing packets and legal documents are completed accurately.
• Develop and implement sales and marketing strategies for the community.
• Maintain market knowledge through site visits and surveys.
• Conduct site tours and lease apartments to prospects.
• Prepare lease paperwork and deposits.
• Oversee and manage on-site team to ensure units are move-in ready.

Skills

Leasing experience

Customer service

Communication skills

Office equipment

Market knowledge

Problem solving

Bookkeeping

MS Office

Attention to detail

Schedule flexibility

Weekend availability

Attendance

Education

High school diploma

Associates or Bachelor’s degree

NALP certification

Tools

Excel

Word

PowerPoint

Job description

Crown Residential, LLC in Oakland Park, FL is seeking an Assistant Property Director to balance world-class customer service with managing the property's financials. You will mentor Leasing Teammates, drive revenue, and ensure move-ins/outs and monthly reporting are handled efficiently.

The role requires strong leasing experience, exceptional communication, and mastery of property management software, with a focus on delivering resident satisfaction and meeting sales goals.