Leasing & Property Operations Assistant

CYPRESSBROOK MULTIFAMILY MANAGEMENT LP; Austin (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Cypressbrook Multifamily Management is seeking an Assistant Property Manager to support leasing, resident relations, and property accounting. You will handle payments, postings, and reporting while assisting with marketing and tenant communications.

The role includes leasing activities, application processing, and coordination with the Property Manager to ensure timely move-ins and renewals. Some evenings/weekends may be required.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• At least 1 year experience in customer service and 1 year apartment leasing or a combination of accounting skills/education with customer service experience preferred.
• National Apartment Leasing Professional (NALP) preferred.
• Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.
• OSHA laws and regulations, willingness to obtain within six months.

Responsibilities

• Greet prospects and qualify by criteria (ask questions; use guest cards).
• Record all visits on appropriate reports.
• Files own guest cards and maintain procedures.
• Demonstrate property features and close the sale.
• Process applications and secure deposits per procedures.
• Update availability reports and process approvals (credit check, rental history).
• Ensure apartment is ready for move-in on agreed date.
• Follow up with prospects and refer to other communities if needed.
• Assist in monitoring renewals and advertising effectiveness.
• Provide clerical support and maintain open communication with the Property Manager.

Skills

Customer service

Leasing

Sales ability

Attention to detail

Education

High School Diploma or equivalent

Some college

Tools

Microsoft Office

Excel

Job description

Cypressbrook Multifamily Management is seeking an Assistant Property Manager to support leasing, resident relations, and property accounting. You will handle payments, postings, and reporting while assisting with marketing and tenant communications.

The role includes leasing activities, application processing, and coordination with the Property Manager to ensure timely move-ins and renewals. Some evenings/weekends may be required.