Leasing Professional – Part Time

Jobtailor; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Jobtailor in New York, NY is seeking a leasing and customer service professional to support a student housing community. You will drive leasing goals, manage marketing initiatives, and keep property management data accurate while delivering exceptional resident experiences.

The role emphasizes strong communication, organization, and market research to improve occupancy and relations with schools and local partners.

Qualifications

• Two to three years in a sales or customer service role
• Excellent written and verbal communication skills
• Strong organization and analytical skills
• Intermediate to advanced skills in Microsoft Office Suite and Entrata software
• Exceptional customer service skills
• Ability to market and sell the community
• Excellent time management and ability to prioritize work

Responsibilities

• Provide first-class customer service to prospects and residents
• Handle resident requests promptly and professionally
• Help create a professional and welcoming office environment
• Improve and maintain the property's curb appeal and cleanliness
• Assist with implementing and maintaining an annual marketing plan
• Follow up daily with prospects, identify obstacles, and close deals
• Maintain product knowledge of the property and competitors through market research
• Establish, implement, and monitor leasing goals and renewal programs
• Clean the office, common areas, grounds, and apartments as needed
• Fill in for other positions and assist with after-hours emergencies
• Keep websites, listing sites, social media, and marketing materials current and appealing
• Assist with resident functions and events
• Coordinate campus advertising events and partnerships with schools and student programs
• Network with student housing professionals and monitor competitors
• Maintain relationships with schools and the surrounding community
• Promote harmonious relations among residents, parents, staff, and the community while enforcing policies
• Conduct outreach on campus and at local businesses
• Keep property management software accurate and up to date
• Perform lease processing, administration, and other administrative duties

Skills

Customer service

Written communication

Verbal communication

Organizational skills

Analytical skills

Time management

Prioritization

Sales

Tools

Entrata software

Microsoft Office Suite

Social Media Management

Job description

• Provide first-class customer service to prospects and residents
• Handle resident requests promptly and professionally
• Help create a professional and welcoming office environment
• Improve and maintain the property's curb appeal and cleanliness
• Assist with implementing and maintaining an annual marketing plan
• Follow up daily with prospects, identify obstacles, and close deals
• Maintain product knowledge of the property and competitors through market research
• Establish, implement, and monitor leasing goals and renewal programs
• Clean the office, common areas, grounds, and apartments as needed
• Fill in for other positions and assist with after-hours emergencies
• Keep websites, listing sites, social media, and marketing materials current and appealing
• Assist with resident functions and events
• Coordinate campus advertising events and partnerships with schools and student programs
• Network with student housing professionals and monitor competitors
• Maintain relationships with schools and the surrounding community
• Promote harmonious relations among residents, parents, staff, and the community while enforcing policies
• Conduct outreach on campus and at local businesses
• Keep property management software accurate and up to date
• Perform lease processing, administration, and other administrative duties

Requirements

• Two to three years in a sales or customer service role
• Excellent written and verbal communication skills
• Strong organization and analytical skills
• Intermediate to advanced skills in Microsoft Office Suite and Entrata software
• Exceptional customer service skills
• Ability to market and sell the community
• Excellent time management and ability to prioritize work

Core Competencies

Demonstrates exceptional customer service and communication skills while effectively managing leasing goals and marketing initiatives. Proficient in maintaining property management software and fostering community relationships.

Highest-signal resume keywords

• Customer Service Excellence
• Microsoft Office Suite
• Entrata Software
• Sales and Marketing Skills
• Time Management

ATS Optimization Keywords

Hard Skills

• Lease Processing
• Market Research
• Administrative Duties
• Curb Appeal Maintenance
• Event Coordination

Soft Skills

• Written Communication
• Verbal Communication
• Organizational Skills
• Analytical Skills
• Prioritization

Industry Keywords

• Customer Service
• Leasing Goals
• Community Relations
• Student Housing
• Outreach

Tools & Technologies

• Property Management Software
• Social Media Management
• Marketing Materials