Leasing Professional

Mandel Group Inc.; Elm Grove (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with match

Paid PTO

Job summary

Mandel Group, Inc. is seeking a full-time Leasing Professional for Caroline Heights Apartments in Elm Grove, WI. The role involves customer service, sales activities, and coordinating with the office and facilities team to deliver excellent resident experiences.

Prior leasing or sales experience is preferred; weekend shifts are required. Computer skills are needed to manage applications and lease templates while delivering high-quality customer service and engagement across social channels.

Qualifications

• Strong customer service and communication skills required.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Develop strong knowledge of the apartment community.
• Respond to leads via email/phone and offer on-site tours.
• Maintain a strong lease close rate and process applications.

Skills

Customer service

Multitasking

Sales experience

Computer skills

Tools

CRM software

Job description

Job Details: Job Location: Caroline Heights - Elm Grove, WI 53122, Position Type: Full Time, Salary Range: $17.00, Job Shift: Day, Mandel Group, Inc. is searching for a full-time Leasing Professional to join our brand-new community, Caroline Heights Apartments in Elm Grove, WI.

If you excel at customer service, are personable, can multi-task in a fast-paced environment, and embody a professional demeanor, you're a great fit for a role as a Leasing Professional with Mandel! As a Leasing Professional, you'll handle a variety of tasks throughout the day and week, dabbling in sales, marketing and resident retention duties. You'll work closely with the other office team members and facilities staff to make each day amazing for your residents and ensure we’re providing the finest customer service possible.

Previous sales experience and/or leasing is strongly preferred along with computer skills. Please note that leasing positions will require weekend shifts.

What you'll do as a Leasing Professional:

• Quickly develop complete product knowledge of your apartment community
• Respond to and convert e-mail and phone leads with prospective residents, into on-site personal tours of the apartment units
• Maintain an effective closing ratio and lease apartments
• Process applications and draft legal lease agreements using a template
• Understand and follow Mandel leasing and company practices at all times
• Know competitive products and communicate trends/market conditions to the office team
• Provide amazing customer service and assist residents with issues or concerns
• General administrative duties
• Create and manage engaging social media content that highlights the lifestyle, amenities, and resident experience at the property to attract and retain prospective renters
• Other duties to assist overall property management efforts

Compensation and Benefits:

• Competitive wages plus leasing and retention bonuses
• Excellent benefits package – Multiple insurance plans to choose from that include medical, dental and vision coverage in addition to a flexible spending account and 401(k) with match.
• Life Insurance, Long Term Disability, Short-Term Disability and Parental Leave, after waiting periods satisfied
• 3 Weeks Paid PTO + Floating Holiday + 11.5 Paid Company Holidays

Requirement:

• Available to work weekends
• Previous leasing experience preferred, but not required

An Equal Opportunity Employer.