Leasing Professional

Odin Management LLC; Carbondale (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental & Vision plan options

Paid Time Off

11 paid holidays

Student loan contributions

Referral bonuses

Job summary

Odin Management LLC in Carbondale, IL is seeking a Leasing Professional to join our property management team. The role focuses on leasing, marketing, resident relations, and overall community operations, with high energy and commitment to outstanding customer service.

The candidate should have 1+ year(s) of experience in multi-family leasing, a strong customer service mindset, and the ability to work in a fast-paced environment.

Qualifications

• 1+ years of multi-family residential leasing experience.
• Strong customer service orientation and positive attitude.
• Ability to work in a fast-paced environment with strong organizational skills.
• Proficient in Yardi Voyager and/or Rent Café CRM; MS Office proficiency.
• Knowledge of property management software and marketing initiatives.

Responsibilities

• Greet visitors and present the features and benefits of the apartment community.
• Communicate effectively with residents, associates, management, and guests.
• Distribute renewal notices electronically and follow up with residents.
• Maintain inventory of available apartments in the management system.
• Assist with maintenance requests and ensure resident satisfaction.
• Support marketing initiatives, posts, photos, updates, and events.
• Create a Facebook Marketplace account for leasing.
• Maintain in-depth knowledge of the community to provide a great resident experience.

Skills

Communication

Customer service

Marketing

MS Office

Facebook Marketplace

Resident relations

Fast-paced environment

Tools

Yardi Voyager

Rent Café CRM

Property management software

Job description

Description

Real Estate Development and property management company is seeking a Leasing Professional to join our winning Team! The leasing professional is responsible for maintaining all aspects of property operations, but with a concentration on the leasing, marketing, resident relations, and functions of the community. The leasing professional should have very high energy and passion to make a difference in the lives of our future and current residents. Our team members strive to provide the best customer service experience to all clients and customers.

Requirements

• Communicate effectively and courteously with residents, associates, management, and guests.
• Greet visitors and present the features and benefits of the apartment community in a professional manner.
• Electronically distribute and follow-up on renewal notices to current residents.
• Maintain an accurate and updated inventory of apartments available to rent in the property management software system.
• Assist with maintenance service requests with appropriate documentation and follow up daily to ensure resident satisfaction.
• Maintain marketing initiatives to connect and engage residents; post announcements, photos, updates, and event information.
• Ability to create Facebook Marketplace account for leasing.
• Maintain in-depth knowledge of the community to provide a thorough and exceptional experience for residents or prospective residents.

Required Experience:

• 1+ years’ in multi-family residential leasing.
• Positive attitude, enthusiasm, and strong customer service orientation.
• Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills.
• Proficiency in Yardi Voyager and/or Rent Café CRM (or similar) software.
• Proficiency in MS Office (Word, Outlook, Excel).

Benefits package includes:

• Medical, Dental & Vision plan options, and a 401(k) program
• Paid Time Off
• 11 paid holidays
• Student loan contributions
• Referral bonuses

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