Leasing Professional

Southern Management Companies; Capitol Heights (MD); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Group Term Life and AD&D

401(k) Plan with company contribution

Paid holidays and PTO

Continuing Education

Job summary

Southern Management Companies in Capitol Heights, MD is seeking a Leasing Professional with proven sales experience and strong customer service skills to join our team. You will manage the leasing process from first contact to move-in and execute follow-ups with prospective residents.

The role requires high energy, organization, and reliability, with the ability to work two late evenings per week and Saturdays.

Qualifications

• High school diploma or GED required.
• Experience in leasing, sales, customer service, retail, or hospitality.
• Experience with Yardi products a plus.

Responsibilities

• Build positive relationships with team members, customers and vendors.
• Manage the leasing process from initial contact to move-in.
• Follow up with prospective residents who do not rent on first visit.
• Meet or exceed traffic, application, move-in and conversion goals.
• Complete leasing paperwork per internal quality control processes.
• Inspect apartments and community for quality.
• Conduct new resident move-in orientations.
• Contribute to community engagement efforts.
• Perform other duties as assigned by supervisor.

Skills

Sales aptitude

Written & verbal communication

Customer service

Organizational skills

Education

High school diploma or GED

Tools

Yardi

Job description

Capitol Heights, Maryland, United States

Date Opened:

Sep 30, 2026

Position Type:

Regular Full Time

What we are looking for:

Proven sales experience with a demonstrated track record of meeting or exceeding performance goals and sales targets. Strong customer service skills with the ability to thrive in a fast-paced environment. High-energy, organized, goal-oriented, and dependable professional with excellent written and verbal communication skills. Proficient in Microsoft Office and social media platforms. Must be available to work at least two late evenings per week and Saturdays.

WHAT WE ARE LOOKING FOR:
Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with all team members, customers, and vendors
• Manage the leasing process from first point of contact to move-in
• Execute follow-up plan for future residents who do not rent on first visit
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
• Complete all leasing paperwork and processes per internal quality control processes
• Inspect apartments and the community to ensure product quality
• Conduct new resident move-in orientations
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:

• Sales aptitude with attention to detail
• Flexibility in a fast-paced environment
• Excellent written and verbal communication skills
• Strong organizational capabilities
• Competence with Microsoft Word and Excel
• Proficiency utilizing the internet for marketing, advertising, and sales-related purposes
• Ability to demonstrate behaviors which cultivate a positive professional culture

What's required from you:

• High school diploma or GED
• Experience in leasing, sales, customer service, retail, or hospitality
• Experience with Yardi products a plus

Pay Rate:

$17.50 - $25.38

Summary of Benefits:

Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:

• A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
• Company paid Group Term Life and AD&D Insurances
• Traditional and ROTH 401(k) with Company contribution
• Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
• Continuing Education

You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.

Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Career Services Center by email at [e-mail] or by phone at 301.623.0100.