Leasing Professional

Southern Management Companies; Baltimore (MD); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Life and AD&D Insurance

401(k) with Company contribution

Paid holidays & PTO

Continuing Education

Job summary

Southern Management Companies is seeking a high-energy Leasing Professional to maximize occupancy and deliver exceptional customer service at our Baltimore properties. You will be responsible for driving traffic, converting leads to leases, and building partnerships with residents and the community.

Key duties include managing the leasing process from first contact to move-in, executing follow-up plans, meeting traffic and conversion goals, coordinating move-in orientations, and conducting

Qualifications

• High school diploma or GED required.
• Experience in leasing, sales, customer service, retail, or hospitality.
• Experience with Yardi products is a plus.

Responsibilities

• Manage the leasing process from first contact to move-in.
• Execute follow-up plans for future residents who do not rent on first visit.
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals.
• Inspect apartments and the community to ensure product quality.
• Conduct new resident move-in orientations and outreach marketing.
• Contribute to community/company engagement efforts.
• Perform other duties as assigned by manager or supervisor.

Skills

Sales aptitude

Attention to detail

Written communication

Verbal communication

Microsoft Word

Excel

Internet marketing

Organizational skills

Education

High school diploma or GED

Tools

Yardi products

Job description

We are seeking a high-energy, results-driven Leasing Professional to maximize occupancy and enhance the resident experience. In this dynamic role, you will drive prospect traffic, convert leads into leases, build community partnerships through creative outreach, and deliver exceptional customer service to residents and future residents alike.

WHAT WE ARE LOOKING FOR:

Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with all team members, customers, and vendors
• Manage the leasing process from first point of contact to move-in
• Execute follow-up plan for future residents who do not rent on first visit
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
• Complete all leasing paperwork and processes per internal quality control processes
• Inspect apartments and the community to ensure product quality
• Conduct new resident move-in orientations
• Conduct outreach marketing
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:

• Sales aptitude with attention to detail
• Flexibility in a fast-paced environment
• Excellent written and verbal communication skills
• Strong organizational capabilities
• Competence with Microsoft Word and Excel
• Proficiency utilizing the internet for marketing, advertising, and sales-related purposes
• Ability to demonstrate behaviors which cultivate a positive professional culture

Qualifications

• High school diploma or GED
• Experience in leasing, sales, customer service, retail, or hospitality
• Experience with Yardi products a plus

What we are looking for:

We are seeking a high-energy, results-driven Leasing Professional to maximize occupancy and enhance the resident experience. In this dynamic role, you will drive prospect traffic, convert leads into leases, build community partnerships through creative outreach, and deliver exceptional customer service to residents and future residents alike.

WHAT WE ARE LOOKING FOR:

Our Leasing Professionals are brand ambassadors for our communities, bringing people and apartment homes together. They are energetic and compassionate individuals with sales expertise and a passion for building relationships.

WHAT WE EXPECT FROM YOU:

• Encourage and build positive relationships with all team members, customers, and vendors
• Manage the leasing process from first point of contact to move-in
• Execute follow-up plan for future residents who do not rent on first visit
• Meet or exceed traffic, application, move-in, wait list, and conversion ratio goals
• Complete all leasing paperwork and processes per internal quality control processes
• Inspect apartments and the community to ensure product quality
• Conduct new resident move-in orientations
• Conduct outreach marketing
• Contribute to community/company engagement efforts
• Perform other duties as assigned by manager or supervisor

JOB KNOWLEDGE & SKILLS:

• Sales aptitude with attention to detail
• Flexibility in a fast-paced environment
• Excellent written and verbal communication skills
• Strong organizational capabilities
• Competence with Microsoft Word and Excel
• Proficiency utilizing the internet for marketing, advertising, and sales-related purposes
• Ability to demonstrate behaviors which cultivate a positive professional culture

Pay Rate:

$17.50 - $25.38

Summary of Benefits:

Your wages are only part of the employment equation. Benefits add significant dollars to your total compensation package and greatly improve your quality of life. Southern offers one of the best benefits packages in the industry.

Southern provides:

• A choice of Health, Dental and Vision Insurance for you, your spouse and/or eligible children at a remarkably low cost
• Company paid Group Term Life and AD&D Insurances
• Traditional and ROTH 401(k) with Company contribution
• Paid holidays, paid time off, pay for bereavement/funereal leave and jury duty
• Continuing Education

You can customize your package to include: Short Term Disability, Long Term Disability, Long Term Care for an additional cost, at a reduced rate.

Benefit eligibility is dependent on Team Member Status. All benefits are subject to change or cancellation at any time.