Leasing Pro: Tours, Leases & Housing Discounts

Greystar; Boise (ID); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Housing discount

Cell phone allowance

Monthly bonus incentives

Benefits package

Job summary

Rosewood Apartments, managed by Greystar, in West Boise is seeking a Leasing Professional to drive marketing, leasing and renewal strategies to achieve occupancy, revenue, and resident retention goals. You will coordinate tours, process applications, and ensure a smooth move-in experience for residents.

Proven sales and customer service skills, proficiency with MS Office and property software (Yardi/OneSite) are valued.

Qualifications

• Previous sales and customer service experience desired, but a positive can-do attitude is required
• Proficient in MS Office Suite, additional property management software (Yardi/One Site) desired but not required
• Demonstrated ability to read, write, and communicate effectively and complete legal documents, sell and explain apartment features, and answer resident questions
• High level of professionalism in both manner and dress

Responsibilities

• Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing.
• Inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition and schedules any outstanding item to be addressed with the maintenance team.
• Stays informed about current market and competitor conditions that may impact the community’s occupancy and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the community’s established policies related to concessions, specials, and other programs to boost occupancy.
• Designs and executes marketing activities to create and drive traffic to the community, including implementing resident referral and employer outreach programs, using internet marketing tools (Craigslist, Facebook, e-mail, and other websites), and following other community-specific marketing plans, drives, and special programs.
• Uses the on-site property management software (OneSite, Yardi, etc.) to track apartment availability, record traffic and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
• Ensures that the community and show units meet the Company’s standards for show quality by daily inspecting the marketing corridor and leasing tour, communicating maintenance and upkeep needs to the community’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities.
• Follows-up with prospects and new residents to ensure satisfaction by sending e‑mail, thank‑you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
• Executes and performs activities in support of the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time.
• Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Skills

Customer service

Sales

Tools

Yardi

OneSite

Job description

Rosewood Apartments, managed by Greystar, in West Boise is seeking a Leasing Professional to drive marketing, leasing and renewal strategies to achieve occupancy, revenue, and resident retention goals. You will coordinate tours, process applications, and ensure a smooth move-in experience for residents.

Proven sales and customer service skills, proficiency with MS Office and property software (Yardi/OneSite) are valued.