Leasing Pro at Sage — Growth & Benefits Included

TAM Residential; Everett (WA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401K

Life insurance

Paid time off

Holiday pay

Job summary

TAM Residential is seeking a Leasing Professional to be the community’s front-line ambassador, creating a welcoming experience for prospects and current residents. You will tour properties, explain lease terms, and guide applicants through the leasing process with a focus on customer service and community success.

This role requires excellent communication, strong organization, and the ability to work with diverse populations.

Qualifications

• Strong verbal and written communication skills.
• Basic proficiency with computers and property management software.
• Experience with Entrata is a plus
• Ability to perform basic math calculations.
• Excellent interpersonal and customer service skills with the ability to work effectively with diverse populations.
• Ability to handle and take in formal complaints and elevate them to the appropriate manager.
• Strong organizational skills with the ability to prioritize tasks and meet deadlines.
• If job duties require the use of a vehicle or golf cart, must maintain a valid driver’s license, an acceptable driving record, and current auto insurance.

Responsibilities

• Maintain the leasing office and model apartments to the highest standards of cleanliness and professional appearance.
• Ensure an adequate supply of leasing materials, forms, and marketing aids at all times.
• Greet, qualify, and tour prospective residents; effectively present the features and benefits of the community to secure new leases.
• Professionally handle all phone and email inquiries, ensuring prompt and courteous follow-up.
• Collect application fees and deposits in accordance with company policies (no cash accepted).
• Accurately explain lease agreements, policies, and procedures to new residents.
• Verify completion of all move-in documentation and coordinate move-in dates with the Community Manager.
• Generate, understand, and utilize daily, weekly, and monthly leasing reports.
• Maintain knowledge of local market conditions by shopping competitive properties and monitoring rental rates.
• Build and maintain strong relationships with local businesses, merchants, and referral sources.
• Promote resident retention by assisting with renewal efforts, resident events, and community communications.
• Conduct move-in follow-ups to ensure resident satisfaction.
• Consistently uphold Fair Housing laws, company policies, and professional standards.
• Arrive to work on time, maintain a neat, professional appearance, and demonstrate courteous, respectful interactions with residents, prospects, and team members.

Skills

Verbal communication

Written communication

Customer service

Interpersonal skills

Organizational skills

Math proficiency

Vehicle ownership

Computer skills

Tools

Entrata

Property management software

Job description

TAM Residential is seeking a Leasing Professional to be the community’s front-line ambassador, creating a welcoming experience for prospects and current residents. You will tour properties, explain lease terms, and guide applicants through the leasing process with a focus on customer service and community success.

This role requires excellent communication, strong organization, and the ability to work with diverse populations.