Leasing Operations Director & Team Growth

CLASS, Inc.; Atlanta (GA); On-site; USD 90,000 - 130,000; Full time

Job summary

CLASS, Inc. in Atlanta, GA seeks a Director of Leasing Operations to lead leasing strategy and daily operations on-site across multiple properties. The role emphasizes strong client relationships, proactive customer engagement, and effective coordination with the Customer Success team.

You will oversee scheduling, performances, and coaching for Leasing Specialists, while driving growth through targeted marketing initiatives and training. A multifamily background is highly valued.

Qualifications

• Strong communication and interpersonal skills.
• Ability to manage multiple customers and projects simultaneously.
• Excellent problem-solving skills with a strong focus on customer satisfaction.

Responsibilities

• Oversee leasing strategy and operations for assigned properties.
• Build and maintain long-term client relationships to meet goals.
• Coordinate with Customer Success Managers and Leasing Specialists as needed.
• Lead recruitment and talent development activities within the leasing team.
• Provide training and guidance to the team to improve performance.

Skills

Strong communication

Interpersonal skills

Multitasking

Problem solving

Education

Bachelor’s degree (preferred)

Job description

CLASS, Inc. in Atlanta, GA seeks a Director of Leasing Operations to lead leasing strategy and daily operations on-site across multiple properties. The role emphasizes strong client relationships, proactive customer engagement, and effective coordination with the Customer Success team.

You will oversee scheduling, performances, and coaching for Leasing Specialists, while driving growth through targeted marketing initiatives and training. A multifamily background is highly valued.