Leasing Office Coordinator

WSH Management, Inc.; Hayward (CA); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

401k with employer match

Paid vacation

Paid holidays

Job summary

WSH Management, Inc. in Hayward, CA is seeking an Office Assistant to handle front-desk calls and visits, process applications, secure deposits, and assist with lease transactions.

The role emphasizes strong customer service, a positive attitude, and knowledge of leasing and fair housing. You will greet prospects, qualify leads, record visits, and support the Community with administrative tasks, reporting, and compliance with housing programs.

Qualifications

• High School Diploma or equivalent; some college preferred.
• One-year experience in customer service or apartment leasing preferred.
• Strong attention to detail and sales ability.
• Proficient English grammar, spelling, and communication.
• Knowledge of leasing and fair housing is a plus.

Responsibilities

• Answer all telephone calls and greet visitors.
• Qualify prospects using questionnaires and guest cards.
• Record visits on reports and manage deposits.
• Explain features and benefits to close sales.
• Process applications and secure deposits.
• Orient new residents to the community.
• Operate office software and 10-key calculator.
• Maintain compliance with Affordable Housing programs.
• Provide general clerical assistance.
• Distribute newsletters and conduct market surveys.

Skills

Customer service

Positive attitude

English proficiency

Sales ability

Attention to detail

Flexible schedule

Driver's license

MS Office

Communication

Education

High School Diploma

Some college preferred

Accounting skills/education

Tools

Microsoft Word

MS Outlook

Community software

Job description

WSH Management, Inc. in Hayward, CA is seeking an Office Assistant to handle front-desk calls and visits, process applications, secure deposits, and assist with lease transactions.

The role emphasizes strong customer service, a positive attitude, and knowledge of leasing and fair housing. You will greet prospects, qualify leads, record visits, and support the Community with administrative tasks, reporting, and compliance with housing programs.