Leasing & Occupancy Specialist II — Maximize Apartment Occupancy

WinnCompanies; Braintree (MA); On-site; USD 34,000 - 37,000; Full time

Job summary

WinnCompanies is seeking a Leasing and Occupancy Specialist II for Eastwalk Apartments in Braintree, MA. You will handle day-to-day leasing, move-ins, recertifications, and lease renewals while delivering outstanding service to residents and clients to maintain occupancy at optimal rents.

The role requires 3-5 years of leasing experience, SHCM certification, and proficiency with Yardi or RealPage. The schedule is Mon–Fri 8:30 AM–5:00 PM with some Saturdays; a high school diploma is required.

Qualifications

• High school diploma or GED is required.
• 3-5 years of relevant work experience leasing residential apartments.
• SHCM certification is required.
• Proficiency with Microsoft Office and basic computer systems.
• Excellent customer service and communication skills.
• Strong interpersonal skills and ability to work independently.
• Attention to detail and ability to work under pressure.

Responsibilities

• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, lotteries, wait lists, property tours, leasing apartments, qualifying prospects, and following up on prospects leads.
• Prepare lease documentation applicable to program types, complete move-in paperwork, and procedures, maintain databases, and ensure tour routes and show units meet company standards.
• Deliver customer service that exceeds expectations for new and current residents; educate residents on WinnCompanies programs, processes, and policies.
• Review, prioritize, and distribute resident service requests; assist with planning and facilitation of property events or programs.
• Assist on-site management with marketing documents, reports, ads, and web content per initiatives.
• Maintain relationships with area businesses, housing offices, employers, and real estate brokers to generate new business or maintain waiting lists.
• Stay current with local events and hiring trends affecting the property; understand submarkets and demographics.
• Gather documents for residency approval submissions for review and approval during applications or recertifications.
• Stay up to date with federal, state, and other regulatory requirements and programs.

Skills

Customer service

Interpersonal skills

Communication skills

Detail oriented

Independent worker

Education

High school diploma or GED

SHCM certification

Associate’s degree (preferred)

Tools

Yardi

RealPage

Microsoft Office

Job description

WinnCompanies is seeking a Leasing and Occupancy Specialist II for Eastwalk Apartments in Braintree, MA. You will handle day-to-day leasing, move-ins, recertifications, and lease renewals while delivering outstanding service to residents and clients to maintain occupancy at optimal rents.

The role requires 3-5 years of leasing experience, SHCM certification, and proficiency with Yardi or RealPage. The schedule is Mon–Fri 8:30 AM–5:00 PM with some Saturdays; a high school diploma is required.