Leasing & Occupancy Specialist I — Drive Occupancy

WinnCompanies; New York (NY); Sur place; USD 28 000 - 41 000; Plein temps

Résumé du poste

WinnCompanies is seeking a Leasing and Occupancy Specialist I for Academy Gardens Apartments, a 472-unit affordable housing community in Bronx, NY. The role handles all day-to-day leasing, marketing, move-ins, recertifications, and lease renewals while aiming for maximum occupancy and optimal rents.

The position pays $25.00 per hour with typical hours Monday–Friday 8:00 AM–5:00 PM. Requires 1–3 years of relevant experience, strong customer service, and proficiency with Microsoft Office;

Qualifications

• High school diploma or GED required.
• 1–3 years of relevant work experience preferred.
• Experience with computer systems, particularly Microsoft Office.
• Excellent customer service skills.
• Exceptional interpersonal and communication skills.
• Strong attention to detail.
• Ability to work under pressure.
• Ability to work with a diverse group of people and personalities.

Responsabilités

• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, lotteries, wait list, property tours, leasing apartments, qualifying prospects, and following up on prospects leads.
• Prepare lease documentation applicable to program types, complete move-in paperwork, and procedures, maintain applicable databases, and ensure tour route, amenity areas, and show units are to company standard.
• Deliver customer service that exceeds expectations for new and current residents. Educate and implement WinnCompanies programs, processes, and policies to new and current residents as applicable.
• Review, prioritize, and distribute resident service requests as required. May assist with the planning and facilitation of property events or programs required by the mixed income program guidelines.
• May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary.
• Maintain relationships with area businesses, local housing offices, employers, and real estate brokers to generate new business or maintain an extensive waiting list for all unit types.
• Remain current with local events and hiring trends that may have an impact on the property.
• Maintain knowledge and understanding of current and sub markets; to include competitors and customer demographics.
• Gather appropriate documents by program types for residency approval submission to the appropriate person or third-party vendor for review and approval during the application or recertification process.
• Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.

Connaissances

Customer service

Interpersonal communication

Attention to detail

Ability to work under pressure

Formation

High school diploma or GED

Associate's degree

SHCM certification

CALP certification

Outils

Microsoft Office

Yardi

RealPage

Description du poste

WinnCompanies is seeking a Leasing and Occupancy Specialist I for Academy Gardens Apartments, a 472-unit affordable housing community in Bronx, NY. The role handles all day-to-day leasing, marketing, move-ins, recertifications, and lease renewals while aiming for maximum occupancy and optimal rents.

The position pays $25.00 per hour with typical hours Monday–Friday 8:00 AM–5:00 PM. Requires 1–3 years of relevant experience, strong customer service, and proficiency with Microsoft Office;