Leasing & Marketing Lead — Drive Occupancy & Growth

Cardinal Group; West Lafayette (IN); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Bonus eligibility

Benefits package

Job summary

Cardinal Group in West Lafayette, IN is seeking a Leasing & Marketing Team Leader (full-time, non-exempt) to support the Community Manager in leasing, marketing and resident relations. The role focuses on achieving 100% occupancy through proactive leasing, ongoing resident engagement and effective property operations.

The position requires 1–2 years of customer service and sales experience, high energy, excellent service orientation, and availability for evenings and weekends.

Qualifications

• 1-2 years of customer service and sales experience.
• High-energy and enjoys a fast pace environment.
• Enjoy and take pride in providing excellent service.
• Excellent customer service skills warm, friendly and helpful in person and on the phone.
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent.
• Available to work evenings and weekends.
• Ability to embody the Cardinal Culture and Cardinal Core Values every day.

Responsibilities

• Utilize Company leasing expectations and procedures to warmly greet prospective clients, qualify, determine needs and preferences, professionally present the property and apartment homes, utilize feature/benefit selling, close the sale and follow-up.
• Answer incoming phone calls professionally and handle accordingly, whether the caller is a prospective client, a client, an internal Company team member or a vendor.
• Complete all lease applications and participate in the verification of applications. Notify prospective clients of results.
• Maintain accurate client records in accordance with Company policy. Update daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
• Maintain and perform upkeep of the tour route to ensure curb side appeal.
• Assist residents with day to day tasks, as a part of the community's concierge program.
• Participate in Cardinal U training as required.

Job description

Cardinal Group in West Lafayette, IN is seeking a Leasing & Marketing Team Leader (full-time, non-exempt) to support the Community Manager in leasing, marketing and resident relations. The role focuses on achieving 100% occupancy through proactive leasing, ongoing resident engagement and effective property operations.

The position requires 1–2 years of customer service and sales experience, high energy, excellent service orientation, and availability for evenings and weekends.