Leasing Manager: Lead Community Occupancy & Service

Madison Communities; Apex (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) with company match

80% company paid medical benefits

Health Savings Account (HSA) & FSA

Short/Long Term Disability

Company paid basic life insurance

Paid parental leave

Generous paid time off

Employee discounts & referral programs

Mental Health Support – EAP

Advancement & training opportunities

Job summary

Madison Communities in Apex, NC seeks a Leasing Manager to join our team. As the first contact for prospects and residents, you will deliver exceptional service while driving leasing success in a fast-paced, customer-focused environment.

You will showcase our communities, manage the lease process from application to move-in, and work to maximize occupancy and renewals with outside marketing and outstanding resident relations.

Qualifications

• Excellent communication skills for serving residents and prospects.
• Creativity and problem-solving to attract and retain residents.
• Tech-savvy with MS Office and property management software.
• Experience in sales, leasing, or property management preferred.

Responsibilities

• Be the face of the community, delivering top-tier service to residents and prospects.
• Drive leasing success by leasing apartments and meeting occupancy goals.
• Know the property, amenities, and competition to showcase offerings.
• Track leasing traffic, follow up with prospects, and analyze trends.
• Manage the lease process from application to paperwork completion.
• Ensure move-in readiness with final inspections and walkthroughs.
• Drive renewals through strong resident relationships and timely negotiations.
• Market Madison Communities outside the property to attract residents.

Skills

Excellent communication

Creativity

Problem-solving

Tech-savvy

Property management experience

Team player

Strong organizational skills

Sales/leasing experience

MS Office

Property management software

Tools

MS Office

Property management software

Job description

Madison Communities in Apex, NC seeks a Leasing Manager to join our team. As the first contact for prospects and residents, you will deliver exceptional service while driving leasing success in a fast-paced, customer-focused environment.

You will showcase our communities, manage the lease process from application to move-in, and work to maximize occupancy and renewals with outside marketing and outstanding resident relations.