Leasing Manager: Drive Occupancy & Outward Mindset

Neighborly-Ventures; Salem (OR); On-site; USD 2,893,000 - 3,582,000; Full time

Benefits offered by this job

401(k)

Health Insurance

Dental Insurance

Vision Insurance

Health Savings Account

Life Insurance

Paid Time Off

Associate Rent Discount

Employee Assistant Program

Job summary

Neighborly Communities is seeking a Leasing Manager to lead leasing operations across Salem/Keizer/Woodburn and nearby sites. This role oversees leasing, marketing campaigns, and staff, driving occupancy and resident satisfaction while ensuring compliance and financial goals.

The position requires coordinating with regional leaders, training teams, and maintaining strong customer service and property-management system proficiency. Occasional travel to multiple properties may occur.

Qualifications

• Excellent verbal and written communication skills.
• Exceptional problem-solving abilities.
• Strong customer service skills.
• Proficient in Microsoft Office Suite, property management software, and Tenant Tech.
• Ability to interact with others while emphasizing the outward mindset.

Responsibilities

• Oversee the full leasing cycle: prospecting, tours, application processing, lease execution, renewals, and move-ins/move-outs.
• Set leasing goals and report results to the Community Manager or Regional Director of Operations.
• Develop and implement leasing strategies, specials, and marketing campaigns to drive traffic and close leases.
• Conduct regular market surveys and competitor analyses to inform pricing and promotional tactics.
• Supervise, coach, and mentor leasing agents and front-office staff; lead by example with an outward mindset.
• Coordinate ongoing training through Gracehill (e.g., Fair Housing, Outward Mindset, performance workshops).
• Ensure prompt, professional responses to resident inquiries, move-in/move-out concerns, and maintenance requests.
• Assist with budget preparation, performance-standard reports, asset-management reviews, and final accounting statements.
• Embrace the principles of the Outward Mindset to cultivate a collaborative, solutions-focused team environment.
• Participate actively in Safety Meetings with the Service Manager and enforce all on-site safety protocols.

Skills

Verbal communication

Written communication

Problem solving

Customer service

Outward mindset

Tools

ResMan

Tenant Tech

Leonardo

SharePoint

Microsoft Office

Job description

Neighborly Communities is seeking a Leasing Manager to lead leasing operations across Salem/Keizer/Woodburn and nearby sites. This role oversees leasing, marketing campaigns, and staff, driving occupancy and resident satisfaction while ensuring compliance and financial goals.

The position requires coordinating with regional leaders, training teams, and maintaining strong customer service and property-management system proficiency. Occasional travel to multiple properties may occur.