Leasing Manager

DTN Management Company; Lansing, Northern (MI, KY); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health coverage

Vision & Dental coverage

401K package

Paid Time Off / Holidays

Volunteer time off (8 hours)

Education reimbursement

Mileage reimbursement

Rental discount at DTN properties

Training and mentorship

Growth opportunities

Job summary

DTN Management Company is seeking a Leasing Manager to lead the on-site leasing team and drive occupancy and revenue projections for one or more properties in Michigan. You will hire, train, and mentor staff, coordinate with marketing, and oversee daily leasing activities to meet monthly targets.

You will manage renewal campaigns, lead generation, and guest visits while maintaining strong resident relations and ensuring top-quality curb appeal and customer satisfaction.

Qualifications

• High school education or equivalent.
• 2+ years of customer service and/or sales experience in management.
• Well organized with ability to prioritize and multi-task.
• Experience with or ability to learn technology and operating software (Yardi, Excel, PowerPoint).
• Experience or ability to learn social media and reputation management websites (Facebook, Instagram, Snapchat).
• Willingness to work evenings and weekends at various times during the year.
• Reliable transportation to get to work daily and to conduct daily job responsibilities.

Responsibilities

• Hire, train, and motivate leasing team to meet property leasing goals.
• Establish and monitor daily, weekly, and monthly leasing goals.
• Provide leadership in the Property Manager’s absence.
• Lead renewal/outreach strategy to maximize resident retention.
• Train and monitor leasing processes including lead management and applications/leases.
• Create and present leases to future residents and renewals.
• Maintain market knowledge and professional relations with residents and community members.
• Use operating software to manage leads, leases, and resident needs.
• Enter work orders and follow up to ensure customer satisfaction.

Skills

Customer service

Sales

Management

Organization

Technology literacy

Social media management

Availability evenings/weekends

Reliable transportation

Education

High school diploma

Tools

Yardi

Excel

PowerPoint

Job description

Job Title: Leasing Manager

Reports to: Property Manager

Company Overview

For more than 50 years, DTN has been one of Michigan's leading property management, construction, development, and ownership companies of multifamily properties. DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment.

Job Summary

Responsibilities include, but are not limited to, achieving and exceeding monthly sales goals and contributing to the resident retention strategy. You will also lead the leasing team to achieve property goals including monthly and annual revenue projections through meeting occupancy goals. This includes hiring, training, and mentoring each team member under your leadership.

Primary responsibilities include:

• Hire, train, and motivate leasing team to meet property leasing goals
• Establish and monitor successful achievement of daily, weekly, and monthly leasing goals
• In Property Manager’s absence, provide day to day guidance to site team and provide necessary leadership to achieve daily property goals
• Establish and monitor execution of daily, weekly, and monthly leasing tasks
• Partner with the DTN marketing team to establish and execute marketing and advertising campaigns, including participation in off-site marketing initiatives
• Lead renewal/outreach strategy and business process to maximize resident retention including campaigns, resident events, and DTN renewal process
• Train and monitor leasing process including sales techniques, lead generation and management and application/lease signing
• Create and present leases to future residents and renewing current residents
• Maintain knowledge of your local market competition and macro market performance
• Have positive and professional relations with employees, future residents, community members and current residents
• Use approved technology and operating software to create, manage and convert leads to leases and manage resident needs
• Care for your property(s) through regular site inspections and ensure quality curb appeal
• Enter work orders and follow up after completion to ensure customer satisfaction
• Other duties/responsibilities may be assigned based on site needs

Core Candidate Qualities:

• High school education or equivalent
• Preferred 2+ years of customer service and/or sales experience in management
• Well organized with ability to prioritize and multi-task
• Experience with or the ability to learn technology and operating software used at DTN communities including Yardi, Microsoft Office Excel and Power Point.
• Experience or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat.
• Motivation to learn and consistently improve
• People skills required to educate, support and overcome objections of current and future residents
• Availability at night and on weekends at various times during the year
• Reliable transportation to get to work daily and to conduct daily job responsibilities

Benefits:

• Health, Vision, and Dental Coverage
• Competitive 401K package
• Paid Time Off /Paid Holidays
• 8 Hours Paid Annual Volunteer Time
• Education Reimbursement
• Mileage Reimbursement
• Rental Discount at Select DTN Properties
• Ongoing Training, Mentorship and Job Shadowing
• Growth Opportunity

For more information, please visit www.dtnmgt.com