Leasing & Experience Concierge

Prime Group; California, Northern (MO, KY); Hybrid; USD 46,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO and holidays

Parental Leave

401(k) retirement plan

Tuition reimbursement

Housing discounts

Job summary

Prime Residential is seeking a Leasing & Experience Consultant to join the on-site property management team in Canoga Park, CA. You will warmly greet prospects, assess needs, and present the community and its amenities while handling inquiries via phone, email, and text with a focus on outstanding customer service.

You’ll conduct tours, assist with lease applications, and work to close leases, building relationships with residents and contributing to marketing ideas.

Qualifications

• Experience in property management or sales preferred.
• Valid driver’s license for operating community vehicles and/or golf carts.
• Strong customer service experience.

Responsibilities

• Warmly greet prospects, determine needs, and present the community and amenities.
• Handle inquiries via phone, email, and text, providing efficient customer service.
• Conduct community tours and assist with lease applications and verifications.
• Research competitive properties and suggest innovative marketing ideas.
• Build and maintain relationships with residents through activities and communications.
• Organize and participate in resident functions and address resident concerns.
• Ensure office and community areas are in pristine condition and assist with move-in processes.
• Provide exceptional hospitality during move-in orientations.

Skills

Customer service

Sales

Relationship building

Communication

Job description

Prime Residential is seeking a Leasing & Experience Consultant to join the on-site property management team in Canoga Park, CA. You will warmly greet prospects, assess needs, and present the community and its amenities while handling inquiries via phone, email, and text with a focus on outstanding customer service.

You’ll conduct tours, assist with lease applications, and work to close leases, building relationships with residents and contributing to marketing ideas.