Leasing Concierge: Elevate Resident Experience

Elmington; Memphis (TN); On-site; USD 28,000 - 42,000; Full time

Job summary

Bedrock Property Management is seeking a Leasing Consultant to support daily operations and drive leasing performance while delivering exceptional customer service to residents and owners.

The role emphasizes managing the community’s reputation, communicating with prospects, residents, and vendors, and continuously seeking ways to improve traffic, leasing, and total income. A strong team mindset and ownership are essential.

Qualifications

• Provides exemplary customer service to all residents, proactively solving issues and creating a warm, welcoming environment.
• Presents a professional image and effectively represents the company to residents, vendors, and owners alike.
• Grows traffic, leasing, and total income through proactive marketing and engagement.
• Communicates with residents, prospects, and vendors clearly and empathetically.

Responsibilities

• Greets residents, conducts tours, and showcases the property with pride.
• Resolves issues in a timely manner with a focus on customer service.
• Maintains on-site office and supports day-to-day operations.
• Represents the community by phone and in written communication.
• Drives property performance by supporting resident events and retention.

Skills

Social media management

Prospect communication

Leasing optimization

Customer service

Active listening

Goal oriented

Team collaboration

Job description

Bedrock Property Management is seeking a Leasing Consultant to support daily operations and drive leasing performance while delivering exceptional customer service to residents and owners.

The role emphasizes managing the community’s reputation, communicating with prospects, residents, and vendors, and continuously seeking ways to improve traffic, leasing, and total income. A strong team mindset and ownership are essential.