Leasing & Customer Service Pro - Employee-Owned

Property Management Inc.; Lancaster (Lancaster County); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Employee stock ownership

401(k) match

Medical/Dental/Vision

Disability insurance

PTO

Paid holidays

Referral bonus

Advancement opportunities

Job summary

Property Management Inc. in Lancaster, PA is hiring a full-time Leasing Agent to serve as the customer service and leasing specialist for multiple conventional communities.

PMI has been an employee-owned company for over 55 years, offering stability and growth. You will coordinate leasing efforts, oversee operations across several properties, assist residents and prospects by phone and email, monitor financial performance, conduct inspections, and drive resident retention through outstanding

Qualifications

• Proficiency in Microsoft Office Suite.
• PA Real Estate License is a plus but not required.
• Excellent customer service and sales skills.
• Ability to work under pressure and meet deadlines.
• Valid PA Driver's License and reliable, insured transportation.
• High School Diploma/GED.

Responsibilities

• Coordinate leasing efforts to maximize rental income.
• Oversee operation of multiple apartment communities.
• Assist with phone calls and emails from residents and prospects.
• Monitor financial performance and prepare reports.
• Resolve resident complaints and issues in a timely and effective manner.
• Conduct routine property inspections to ensure standards are met.
• Lead efforts to enhance resident retention through excellent customer service.
• Travel is required.

Skills

Customer service

Sales

Microsoft Office

Time management

Education

High School Diploma/GED

PA Real Estate License (a plus)

Job description

Property Management Inc. in Lancaster, PA is hiring a full-time Leasing Agent to serve as the customer service and leasing specialist for multiple conventional communities.

PMI has been an employee-owned company for over 55 years, offering stability and growth. You will coordinate leasing efforts, oversee operations across several properties, assist residents and prospects by phone and email, monitor financial performance, conduct inspections, and drive resident retention through outstanding