Leasing & Customer Experience Specialist – Home at Last

Cottonwood Residential; Fairfield (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive base pay

Quarterly bonus structure

Full health benefits

Generous 401k and HSA company match

Paid time off in the 1st year

11 paid holidays

Job summary

A leading apartment management company in Fairfield, OH is seeking a Customer Experience Specialist to assist residents and prospective residents in finding their perfect apartment home. This full-time role requires an upbeat attitude, strong communication skills, and a problem-solving mindset. Responsibilities include responding to inquiries, ensuring apartment readiness, and organizing community events. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. Join us in creating an unforgettable experience for our customers!

Qualifications

• Must have an upbeat attitude and the ability to communicate clearly.
• Desire to help others and solve problems is crucial.
• Experience in customer service or a similar role is preferred.

Responsibilities

• Assist residents and prospective residents in finding their perfect apartment home.
• Respond to inquiries via phone, email, and text.
• Ensure apartments are ready to show daily and maintain a welcoming atmosphere.

Skills

Communication skills

Problem-solving

Customer service

Creativity

Job description

A leading apartment management company in Fairfield, OH is seeking a Customer Experience Specialist to assist residents and prospective residents in finding their perfect apartment home. This full-time role requires an upbeat attitude, strong communication skills, and a problem-solving mindset. Responsibilities include responding to inquiries, ensuring apartment readiness, and organizing community events. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. Join us in creating an unforgettable experience for our customers!