Leasing & Customer Experience Specialist

KETTLER; Cary (NC); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Prescription coverage

HSA or FSA

401(k) with company match

Job summary

KETTLER in Cary, NC is seeking a Leasing Consultant to maximize property occupancy by guiding prospective residents, tours, and follow-ups.

You will perform outreach marketing, manage social posts, process applications, and support the Community Manager in daily operations. This role requires 1 year of customer service or sales, a High School Diploma, weekend availability, and proficiency with Microsoft Office. Benefits include health, dental, vision, life insurance, FSA/HSA, and a 401(k) match.

Qualifications

• At least 1 year of customer service, sales or office experience is required.
• High School Diploma, GED, or equivalent; some college preferred.

Responsibilities

• Greeting prospective residents and providing property tours.
• Performing proper outreach marketing.
• Help create engaging social media initiatives to connect residents, and manage posts.
• Daily follow up on all prospects to ensure questions are answered and high touch approach.
• Assisting with resident retention.
• Support efforts to partner with nearby businesses, events, and local organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents.
• Support the Community Manager with general office tasks.
• Resolve resident concerns and issues.
• Other duties as assigned.

Skills

Customer service

Sales

Office experience

Education

High School Diploma

Some college

Tools

Microsoft Office Suite

Job description

KETTLER in Cary, NC is seeking a Leasing Consultant to maximize property occupancy by guiding prospective residents, tours, and follow-ups.

You will perform outreach marketing, manage social posts, process applications, and support the Community Manager in daily operations. This role requires 1 year of customer service or sales, a High School Diploma, weekend availability, and proficiency with Microsoft Office. Benefits include health, dental, vision, life insurance, FSA/HSA, and a 401(k) match.