Leasing Consultant - Westbury Farms Apartments

I & MJ Gross Company Inc; Murfreesboro (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Gross Residential is seeking a Leasing Professional to present apartments and community amenities to prospective residents. Previous leasing, sales, hospitality, or customer service experience is valued, with training provided for the right candidate.

The role requires organization and strong computer skills, plus flexibility for weekends and some holidays. Responsibilities include processing applications, explaining lease terms, handling inquiries via phone and email, and coordinating with

Qualifications

• Proficient with Microsoft Office suite (Word, Excel, Outlook).
• Strong customer service and conflict resolution skills to overcome objections.
• Clear verbal and written communication abilities.
• Good organization to maintain records and schedules.
• Bilingual in English/Spanish is a plus.

Responsibilities

• Lease vacant apartments to prospective residents and explain residency value.
• Provide information on community amenities to prospective residents.
• Respond to phone and email inquiries from prospective residents.
• Prepare leasing paperwork accurately and process applications.
• Explain leases and addenda to new residents.
• Assist with resident relations and forward service requests to maintenance.
• Adhere to a varied work schedule including weekends and some holidays.
• Perform other duties as assigned.

Skills

MS Office

Communication

Organizational skills

Bilingual EN/ES

Job description

We are searching for a qualified Leasing Professional who has a positive attitude and professional presentation skills to present apartments and community amenities. Previous leasing, sales, hospitality, or customer service experience is desired but will train the right candidate. Additionally, candidates must be organized and possess strong computer skills.

Duties and Responsibilities:

• Lease vacant apartments to prospective residents by communicating the value of residency
• Provide information to prospective residents about community amenities
• Responds to phone and email inquiries from prospective residents
• Compile leasing paperwork accurately
• Process applications
• Explains lease and all appropriate addenda to new residents
• Assist with resident relations
• Facilitate service request and forward to maintenance staff
• Adheres to a varied work schedule, including weekends and some holidays, as required
• Perform other duties as assigned

Qualifications:

• Demonstrated proficiency in Microsoft Office, including Word, Excel and Outlook
• Customer service skills and conflict resolution skills to overcome objections and resolve issues
• Effective verbal and written communication skills
• Strong organizational skills to maintain records and schedules
• Bilingual in English/Spanish is a plus.

Gross Residential is celebrating over 100 years in business and we offer competitive compensation and benefits, a supportive work environment with opportunities for professional development.