Leasing Consultant Tuesday through Saturdays

TROY HILLS VILLAGE; Parsippany-Troy Hills (NJ); On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Job summary

TROY HILLS VILLAGE is seeking a diligent Leasing Consultant to assist with the leasing process for 819 apartment homes. The role involves helping prospects, providing excellent customer service, and ensuring compliance with housing laws.

The ideal candidate will have two years of leasing experience, familiarity with Yardi and CRM software, and strong communication skills. The position offers a competitive hourly wage of $21-$23, plus commission on new rentals, and benefits including health insurance and a 401(k).

Qualifications

• Two years’ experience leasing apartments or in real estate sales/administration.
• Familiarity with paystubs, W-2s, 1099s, 1040s.
• Experience with electronic lease agreements.

Responsibilities

• Show apartments and assist in leasing process.
• Prepare and screen rental applications.
• Collect payments and assist residents with lease inquiries.

Skills

Customer service skills focusing on customer satisfaction

Sales skills

Strong verbal and written communication skills

Organizational ability and attention to detail

Experience with Yardi software

Experience with CRM software

Education

Four Year College Degree preferred

Tools

Yardi software

CRM software

Job description

Leasing Consultant

We are looking for a diligent Leasing Consultant to join our team. The leasing consultant will work with the rest of the team helping prospects with the initial stages of the leasing process for a portfolio of 819 garden style apartment homes across 3 properties. They will also assist with the daily operations of the properties assisting residents with lease questions, maintenance requests and complaints. A successful candidate will provide the highest quality customer service to prospects and residents in order to ensure maximum occupancy and retention all while staying compliant with fair housing laws. Must have two years’ experience leasing apartments or in real estate sales/administration.

Core Functions

• Show apartments both in person and virtually, generate prospective renter traffic and follow up on leads. Greet walk ins and answer the phone.
• Prepare applications to be sent to the property manager for screening. Check paystubs, W-2 and rental applications for accuracy.
• Ensure documents provided by new applicants are valid. Ensure names are correct in lease documents and W-9/W-8 Form.
• Collect payments, utility account numbers, renter’s insurance, etc. for new residents.
• Hand out keys to new residents and walk them through Welcome Guide.
• Assist current residents with lease term questions, roommate additions, transfers billing questions and other questions or concerns.
• Assist maintenance department with daily operations as needed: i.e. getting in touch with residents about maintenance requests, access, moving cars, clearing unauthorized items from patios, etc.

The Ideal Candidate Will Have

• Two years’ experience leasing apartments, processing rental applications and/or real estate sales.
• Be familiar with reading paystubs, W-2s, 1099s, 1040s and other documents used to confirm income.
• Yardi software experience.
• CRM software experience.
• Experience with electronic lease agreements.
• Strong organizational ability and attention to detail.
• Strong verbal and written communication skills.
• Strong customer service skills focusing on customer satisfaction.
• Strong sales skills.
• Be punctual and reliable.
• Four Year College Degree preferred.

Hours & Compensation

• Tuesday – Saturday 8:00 AM – 4:30 PM (30 minutes for lunch).
• $21.00 - $23.00 per hour.
• $25.00 commission on all new rentals after 30 days (Excludes Building employees).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Must have a valid driver's license and undergo background check.