Full-Time Leasing Consultant

MCO Management; Atlanta (GA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Professional development assistance

Retirement plan

Vision insurance

Job summary

MCO Management is seeking a Leasing Consultant in Atlanta, GA. The role involves engaging prospects, conducting tours, processing applications, and coordinating lease-related activities with a focus on customer service and compliance.

The position is full-time and in-person, with compensation based on experience. Benefits include a comprehensive package and opportunities for professional development.

Qualifications

• Customer service experience preferred.
• In-person work location required.
• Familiarity with housing laws and Fair Housing is a plus.

Responsibilities

• Discuss features of the community with prospects.
• Provide in-person and virtual tours of the property and model apartments.
• Collect and process application materials from prospective residents.
• Maintain advertisements and coordinate apartment availability.
• Assist move-in processes and review lease documents.
• Handle daily data entry and email correspondence related to leases and billing.

Skills

Customer service

Active listening

Critical thinking

Multitasking

Office procedures

Tools

Microsoft Word

Excel

Job description

Job Description Currently seeking a Leasing Consultant to join our team . Our ideal candidate is a team-player who will uphold the highest standards of professionalism, customer service, and work ethic. Tasks

• Enthusiastically discuss various features of the community to prospects
• Provide in-person and virtual tours of the apartment community and furnished model apartments
• Collect and process application materials from prospective residents
• Maintain media advertisements in coordination with apartment availability.
• Complete Market Survey's
• Review legally binding documents with new residents and assist with move-in processes such as final inspection of apartment and transfer of access devices
• Daily data entry and email correspondence related to insurance, lease contracts, work orders, and billing statements, move in's/move outs, lease renewal.
• Hear and resolve concerns from prospects and residents Knowledge
• Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures.
• Computers and Electronics — Knowledge of frequently used computer software such as Microsoft Word and Excel.
• Legal Responsibilities — Knowledge of Federal, State, and Local laws pertaining to the housing industry such as Fair Housing. Skills and Abilities
• Customer Service — Knowledge of principles and processes for providing outstanding customer service. This includes assessing prospect and resident needs, meeting quality standards for services, and evaluation of customer satisfaction.
• Active Listening — Giving full attention to what residents and prospects are saying, taking time to understand the points being made, and asking questions as appropriate.
• Critical Thinking and Problem Solving — Identifying the strengths and weaknesses of alternative solutions, conclusions or approaches to problems related to prospect and resident concerns.
• Multitasking and Adaptability — performing day-to-day administrative tasks such as maintaining information files and processing paperwork while being able to balance communication with prospects, residents, and staff as necessary in a busy work environment. Starting salary determined by experience and skill set. Commissions/bonuses earned monthly in addition to base pay. Equal Opportunity Employer Job Type: Full-time

Pay

$18.00 - $23.00 per hour

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Experience

• Customer service: 1 year (Preferred) License/Certification:
• Driver's License (Required) Work Location: In person