Leasing Consultant - Emerald Villas

TRG Management Company; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Base salary + bonus

Medical/Dental/Vision benefits

Employer-paid life and disability

Job summary

TRG Management is seeking a Leasing Consultant for our Orlando properties to deliver outstanding service to residents and applicants.

You will interview prospects, tour model apartments, process applications, collect deposits, and manage the lease and renewal cycle while coordinating with the property management team.

A high school diploma and 2 years of customer service or hospitality experience are preferred; leasing experience is a plus, with MS Office skills essential.

Qualifications

• High school diploma or equivalent preferred.
• 2 years of customer service, hospitality, conventional or multifamily real estate experience.
• Previous leasing experience is a plus.
• Strong customer service orientation and presentation skills.
• Familiarity with MS Office Suite.

Responsibilities

• Interview prospective tenants per Fair Housing Standards.
• Accompany tenants to model apartments to explain size, layout, amenities and lease terms.
• Fill out lease forms and collect security deposits.
• Periodically inspect the property and arrange maintenance.
• Compile a list of available rental units and update availability.
• Manage leasing and renewal process from start to finish.
• Provide exceptional customer service and build resident relationships.
• Answer calls and voicemails professionally and promptly.
• Process applications and credit checks; follow up with status.
• Ensure apartment is ready for move-in on scheduled date.
• Redirect prospects to sister communities if needed.
• Monitor local market trends and update property comparables.

Skills

Customer service

Hospitality

Concierge/Guest services

Front desk experience

MS Office

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

Job Description

TRG Management, a premier property management company experienced with all types of housing, including mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. We’re actively seeking a Leasing Consultant for our newest lease-up. This role will collaborate directly with the property management team to provide residents with great service.

Essential Functions And Responsibilities

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
• Fills out the lease form or agreement and collects the security deposit.
• Periodically inspects the state of the property and makes arrangements for essential maintenance.
• Compiles a list of available rental units.
• Identifies potential prospects.
• From start to finish, managing the leasing/renewal process.
• Provide exceptional customer service and build great working connections with our residents.
• Answers incoming calls and voicemails professionally and promptly.
• Request that the prospect fill out an application and make a deposit following the company's policies and Fair Housing regulations.
• Process applications for approvals and update the availability report. (For example, a credit check, rental history, and so on.) Submit completed applications for approval to the Property Manager. Follow up with the candidate to provide status.
• Ascertain that the apartment is ready for the resident to move in on the scheduled move-in date.
• Follow up with prospects who did not close and try to close the business. If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs.
• Monitoring local market trends and updating property comparable to keep an eye on what our competitors are doing.

The Ideal Candidate Will Possess

• A high school diploma or its equivalent is preferred.
• 2 years of experience in customer service, hospitality, Conventional or multifamily real estate.
• Previous leasing experience is a plus, not a requirement.
• It is vital to have a strong customer service orientation and presenting abilities.
• Working experience with MS Office Suite (Word, Excel, PowerPoint).
• Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.
• Onesite experience a plus.

Benefits As a TRGM Employee

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• The benefits package includes 100 percent employer-paid life and disability insurance.
• Employer Matching 401k
• Employee Engagement and Wellness programs.
• Company-paid PTO
• Opportunities for Professional Development and Tuition Reimbursement.

TRG Management is proud to be an Equal Opportunity Employer.

We are a Drug-Free Workplace.