Leasing Consultant

The Related Group; Boynton Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and dental benefits

401k matching

Paid time off

Professional development

Job summary

TRG Management in Florida is seeking a Leasing Consultant to collaborate with the property management team, guiding prospective residents through model tours, lease terms, and the application process.

You will handle renewals, move-in readiness, and ensure Fair Housing compliance while delivering exceptional service that builds lasting resident relationships. A high school diploma and customer service or hospitality experience are required; leasing experience is a plus.

Qualifications

• A high school diploma or equivalent preferred.
• 2 years of experience in customer service, hospitality, or multifamily real estate.
• Previous leasing experience is a plus, not required.

Responsibilities

• Interview prospective tenants and adhere to Fair Housing Standards.
• Accompany prospects to model apartments and explain layouts, amenities, and lease terms.
• Fill out lease forms, collect security deposits, and process applications for approvals.
• Manage the leasing/renewal process from start to finish and update availability reports.
• Provide exceptional customer service and build strong relationships with residents.
• Respond to calls and voicemails promptly and professionally.

Skills

Customer service

Hospitality experience

Multifamily real estate knowledge

Microsoft Office

Communication

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

Job Description:

Job Description

We’re actively seeking a Leasing Consultant. This role will collaborate directly with the property management team to provide residents with great service. To earn potential tenants’ commitment, it is essential to pay attention to their needs, provide solutions, and support them throughout the leasing process.

Essential Functions and Responsibilities:

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
• Fills out the lease form or agreement and collects the security deposit.
• Periodically inspects the state of the property and makes arrangements for essential maintenance.
• Compiles a list of available rental units.
• Identifies potential prospects.
• From start to finish, managing the leasing/renewal process.
• Provide exceptional customer service and build great working connections with our residents.
• Answers incoming calls and voicemails professionally and promptly.
• Request that the prospect fill out an application and make a deposit following the company’s policies and Fair Housing regulations.
• Process applications for approvals and update the availability report. (For example, a credit check, rental history, and so on.) Submit completed applications for approval to the Property Manager. Follow up with the candidate to provide status.
• Ascertain that the apartment is ready for the resident to move in on the scheduled move-in date.
• Follow up with prospects who did not close and try to close the business. If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs.
• Monitoring local market trends and updating property comparable to keep an eye on what our competitors are doing.

The ideal candidate will possess:

• A high school diploma or its equivalent is preferred.
• 2 years of experience in customer service, hospitality, or multifamily real estate.
• Previous leasing experience is a plus, not a requirement.
• Affordable Housing experience is a plus, not a requirement.
• It is vital to have a strong customer service orientation and presenting abilities.
• Working experience with MS Office Suite (Word, Excel, PowerPoint).
• Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.

Onesite experience a plus.

Benefits as a TRGM Employee :

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• The benefits package includes 100 percent employer-paid life and disability insurance.
• Employer Matching 401k
• Employee Engagement and Wellness programs.
• Company-paid PTO
• Opportunities for Professional Development and Tuition Reimbursement.

TRG Management is proud to be an Equal Opportunity Employer.

We are a Drug-Free Workplace.