Leasing Consultant - Emerald Villas

The Related Group; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Base Salary + Performance Bonus

Medical, dental, vision

Life and disability insurance paid by

Employer 401k with company match

Paid time off

Tuition reimbursement

Job summary

TRG Management is seeking a Leasing Consultant to collaborate with the property management team and provide residents with outstanding service. The role involves interviewing prospects, conducting tours, processing applications, and managing the leasing/renewal cycle from start to finish.

The ideal candidate has 2 years in customer service or real estate, strong presentation skills, and proficiency with MS Office. Onsite work with competitive benefits is offered.

Qualifications

• 2 years of experience in customer service, hospitality, conventional or multifamily real estate.
• High school diploma or equivalent preferred.
• Strong customer service orientation and presentation abilities.
• Proficient with MS Office (Word, Excel, PowerPoint).

Responsibilities

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, amenities, services, and lease terms.
• Fill out lease forms and collect security deposits.
• Periodically inspect property and arrange essential maintenance.
• Compile a list of available rental units.
• Identify potential prospects and manage leasing/renewal process from start to finish.
• Provide exceptional customer service and build strong resident relationships.
• Answer calls and voicemails professionally and promptly.
• Direct prospects to complete applications and deposits per policy.
• Process applications for approvals and update availability reports.
• Ensure apartment is ready for move-in on the scheduled date.
• Follow up with prospects and refer to sister communities as needed.
• Monitor local market trends and keep property comps up to date.

Skills

Customer service

Hospitality experience

MS Office Suite

Education

High school diploma

Tools

MS Office Suite

Job description

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

Job Description:

Job Description

TRG Management, a premier property management company experienced with all types of housing, including mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. We’re actively seeking a Leasing Consultant for our newest lease-up. This role will collaborate directly with the property management team to provide residents with great service.

Essential Functions and Responsibilities:

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
• Fills out the lease form or agreement and collects the security deposit.
• Periodically inspects the state of the property and makes arrangements for essential maintenance.
• Compiles a list of available rental units.
• Identifies potential prospects.
• From start to finish, managing the leasing/renewal process.
• Provide exceptional customer service and build great working connections with our residents.
• Answers incoming calls and voicemails professionally and promptly.
• Request that the prospect fill out an application and make a deposit following the company’s policies and Fair Housing regulations.
• Process applications for approvals and update the availability report. (For example, a credit check, rental history, and so on.) Submit completed applications for approval to the Property Manager. Follow up with the candidate to provide status.
• Ascertain that the apartment is ready for the resident to move in on the scheduled move-in date.
• Follow up with prospects who did not close and try to close the business. If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs.
• Monitoring local market trends and updating property comparable to keep an eye on what our competitors are doing.

The ideal candidate will possess:

• A high school diploma or its equivalent is preferred.
• 2 years of experience in customer service, hospitality, Conventional or multifamily real estate.
• Previous leasing experience is a plus, not a requirement.
• It is vital to have a strong customer service orientation and presenting abilities.
• Working experience with MS Office Suite (Word, Excel, PowerPoint).
• Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.
• Onesite experience a plus.

Benefits as a TRGM Employee :

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• The benefits package includes 100 percent employer-paid life and disability insurance.
• Employer Matching 401k
• Employee Engagement and Wellness programs.
• Company-paid PTO
• Opportunities for Professional Development and Tuition Reimbursement.

TRG Management is proud to be an Equal Opportunity Employer.

We are a Drug-Free Workplace.