Leasing Consultant-Part Time

Paycom - ATS; Elizabeth City (NC); On-site; USD 23,000 - 32,000; Full time

Job summary

StoneCreek Communities is seeking a leasing specialist at Emerald Lake in Elizabeth City, NC to attract residents and maintain high occupancy. You will manage leasing, marketing, and resident relations, with a focus on showing apartments and processing move-ins.

The role requires strong customer service, sales, and CRM skills, plus experience with Entrata. Working schedule includes Mon-Wed-Fri at a multi-family community, ensuring quality tours and timely responses.

Qualifications

• 2 years of experience in multifamily property management leasing preferred.
• Strong customer service skills.
• Entrata experience preferred.
• Ability to work schedule of Monday - Wednesday - Friday.

Responsibilities

• Maintain knowledge of current prices, property info, and comps.
• Conduct tours and show apartments to attract residents.
• Inspect apartments before move-in and coordinate maintenance.
• Follow up with leads in CRM/PMS within 24 hours.
• Process lease renewals and communicate with renewing residents.

Skills

Leasing

Sales

Customer Service

CRM

Marketing

Communication

Tools

Entrata

Job description

Job Details: Job Location: Emerald Lake - Elizabeth City, NC 27909, Salary Range: $20.00 - $20.00 Hourly, Who we are:

Awarded 2026 Property Management Company of the Year by the St. Louis Apartment Association! With over 20 years of experience and 10,000+ units, StoneCreek Communities, provides industry-leading management services to a diverse portfolio of multi-family assets. As a service-oriented company, we have built an organization based upon values that are carried out through all aspects of apartment operation and management services..

The overall objective of this position is to maintain a high physical occupancy by focusing their efforts on attracting and retaining qualified residents to their community. Responsible for leasing, marketing, and maintaining positive resident relations.

Duties/Responsibilities:

• Maintain a clear knowledge of current prices, property information, and comps in the market.
• Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments and ensuring a smooth resident move-in and lease signing.
• Inspects apartments before residents move in, ensures apartments are in ready condition, and schedules any outstanding items to be addressed with the maintenance team.
• Follow up with all leads in CRM/PMS within 24 hours
• Complete work order callbacks daily to ensure resident satisfaction.
• Follow company policies and procedures.
• Complete required monthly training in the company’s LMS.
• Designs and executes marketing activities to create and drive traffic to the community, using internet marketing tools (and following other community-specific marketing plans, drives, and special programs.
• Ensures that the community and show units meet the Company’s standards for show quality by inspecting the leasing tour daily and communicating maintenance and upkeep needs to the community’s maintenance team members.
• Executes and performs activities supporting the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents before move-out dates and ensuring that lease renewal documents are signed and implemented on time.
• Responds quickly and courteously to resident and client/owner concerns and questions, resolves problems and/or documents, and conveys requests to the appropriate individual(s).
• Performs other related duties as assigned.

Competencies:

• Sales and closing ability, overcoming objections and follow up discipline
• Customer service excellence, problem solving and conflict resolution
• Deescalation skills with frustrated residents
• Communication skills, clear and professional etiquette
• Fair Housing and legal compliance knowledge
• Marketing and CRM proficiency
• Organization and administrative ability
• Team collaboration

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer, standing and walking, giving tours, and meeting potential residents.
Must be able to lift up to 15 pounds at times.
Must be able to traverse a variety of properties with stairs and in a variety of weather.

EEO Statement

StoneCreek Communities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Qualifications:

• 2 years of experience in multifamily property management leasing preferred
• Strong customer service skills.
• Entrata experience preferred
• Ability to work schedule of Monday -Wednesday-Friday