Part-time Leasing Consultant

Bryn Mawr Apartments; Pittsburgh (Allegheny County); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Compensation provided

Job summary

Bryn Mawr Apartments is seeking a part-time Leasing Consultant in Pittsburgh to help lease and market our community. You will greet prospective residents, present floorplans and amenities, and guide applicants through the leasing process from application to signature.

Responsibilities include online outreach, updating marketing materials, coordinating with management, handling service requests, and ensuring fair housing compliance.

Qualifications

• Strong organizational and communication skills.
• Experience in leasing or sales is a plus.
• Knowledge of fair housing laws is beneficial.

Responsibilities

• Greet prospective residents and provide information on floorplans, availability, and amenities.
• Obtain prospective leads and follow up per company standards.
• Guide applicants through the leasing process from application to lease signing.
• Support online marketing and promotions for the community.
• Maintain knowledge of rent, vacancies, and lease expirations.
• Coordinate with management on maintenance and service requests.

Skills

Customer service

Communication

Organization

Job description

LEASING CONSULTANT

Part-time 24 hours per week

Job Summary

The Leasing Consultant is responsible for leasing and marketing as well as maintaining positive relationships with the residents within the apartment community. They should have strong organizational and communication skills.

Job Description

Leasing

• Greet prospective residents and provide information on floorplans, availability, amenities, and other pertinent information to help them determine if the community meets their housing needs.

• Obtain prospective leads pertinent information and continue follow-up procedures according to company standards.
• Thoroughly familiar with the leasing process from application to lease signing, collection of guarantor forms, if applicable, and all other pertinent information to ensure that the lease is executed correctly.
• Understands and complies with Fair Housing Laws and all company rules and regulations.
• Offer input and suggestions regarding promotions, advertisements, and other various strategies.

• • Monitor and post on blogs, forums, and social networks
  • Online outreach and promotion using Facebook, Twitter, Pinterest and more
  • Assist in the creating of signage, circulars, mockups, e-mail campaigns, online promotions, etc.
  • Assist in the distribution or delivery of marketing materials
  • Assist in the fulfillment of marketing offers
  • Assist with execution of housing fairs and other similar marketing opportunities

• Maintains an accurate and in-depth knowledge of all aspects of the community, particularly in areas such as rent and pricing information, vacancies, availability, lease expirations, square footage, etc.
• Understands and complies with Fair Housing Laws and all company rules and regulations.
• Completes market surveys as requested by the Property Manager, monitors area trends and stays current on the needs of prospective renters. Seek and analyze competitor marketing and sales materials both on and offline.

Administrative

• Assist residents with service requests. Enter service requests into the software and pass all service requests to maintenance personnel. Close work orders daily first thing each morning.
• Collects security deposits (if applicable), rent and all other fees.
• Plans and implements social activities/gatherings in common areas
• Pool parties, breakfast socials, game nights, potluck dinners, pizza party, pool tournament, movie night.
• Monitors the curb appeal and community appearance. Assists with the upkeep of these areas as needed. Alerts management or maintenance personnel of any known issues.
• Conducts follow-up with residents when necessary to ensure overall customer satisfaction.
• Maintains open and consistent communication with the Property Manager, Leasing Consultants, and the Maintenance Supervisor.
• Assist with move-in/move-out process (inspections, distributing key packets and literature, collecting rental payments and /or missing paperwork, etc.) as directly by management.
• Available during non-business hours to respond to lockouts and other minor service issues. *Compensation provided.
• Assist with enforcement of clubhouse and pool rules.
• Assist with keeping the clubhouse, pool area, and community in a neat and orderly fashion. Report incidents to management immediately.
• Performs other duties as assigned.

Other Requirements

While performing the duties of this job, the employee will need to travel from floor to floor and will need to travel outside between buildings in varying outdoor weather conditions. The employee will also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly be required to communicate effectively with others. Occasional lifting may be required.

EEO Statement

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, gender identity, sexual orientation, national origin, disability, protected veteran status, age, or any other characteristic protected by law.