Leasing Agent/Admin

Pratum Companies; Raleigh (NC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Vacation & Holiday

Paid Personal/ Sick Leave

Company Paid Life Insurance

AD&D Insurance

Short-Term Disability

Long-term Disability

Educational Assistance

Retirement Savings Plan with company M

Job summary

Pratum Companies is seeking a Leasing Consultant for a Washington DC area affordable housing community. The role involves greeting prospects, processing applications, preparing leases, and coordinating certification/recertification under HUD/LiHTC guidelines.

Strong customer service and communication skills are essential, with bilingual Spanish/English a plus. The position is non-exempt, full-time, with an hourly pay range of $17–$20 and comprehensive health benefits, vacation, sick leave, and

Qualifications

• Impeccable customer service skills.
• Strong verbal and written communication skills.
• Affordable housing knowledge including HUD and LIHTC is a plus.
• Ability to multi-task within time constraints.
• Attention to detail and ability to work independently.
• Proficient in Word, Excel, Outlook, and property management software.

Responsibilities

• Assist with leasing apartments and certification/recertification of files, greeting prospects and guiding tours.
• Provide superior customer service to residents and prospects.
• Update unit availability and waitlist.
• Screen applicants using objective qualification standards.
• Maintain activity reports and coordinate resident programs.

Skills

Customer service

Verbal communication

Written communication

HUD/LIHTC knowledge

Multi-tasking

Attention to detail

MS Office / PM software

Tools

MS Word

MS Excel

MS Outlook

Property Management Software

Job description

Leasing Consultant

Pratum Companies is looking for Leasing Consultant in the Washington DC area. This is an affordable housing and Tax Credit property which requires all tenants to meet certain income requirements. The ideal candidate will have understanding of affordable housing, Tax Credit certification and fair housing regulations.

Essential Duties and Responsibilities:

• Assist withleasing apartments and the cerfification and recertifcation of files, includinggreeting prospective residents, following up with prospects, touring the community, processing applications, preparing leases and closing the sale
• Provide superior customer service
• Update unit availability/waitlist
• Bilingual -Spanish/ English is perferred but not required
• Understanding the community and its amenities, rents, and specials - as well as those of the community’s competitors
• Conduct off-site marketing and assist in preparing marketing surveys
• Screen all incoming residents by objective qualification standards
• Achieve an acceptable leasing closing ratio
• Maintain activity reports by recording traffic daily
• Assist with resident programs and retention
• Assist with coordination of and participate in resident functions
• Processing Recertifications
• Perform all other duties assigned by the Assistant Manager/Community Manager

Job Requirements:

• Impeccable customer service skills
• Strong verbal and written communication skills
• Affordable housing communityHUD and LIHTC a plus
• Have the ability to multi-task within time constraints
• Must have excellent attention to detail and ability to work independently
• Proficient in Word, Excel, Outlook, Property Management Software and Internet literate
• Have a full understanding of the requirements for HUD and LIHTC programs

Pratum prides itself on offering a competitive salary and extensive, market-competitive health and welfare BENEFITS including:

• Medical, Dental & Vision
• Prescription Drug Program
• Paid Vacation & Holiday
• Paid Personal/ Sick Leave
• Company Paid Life Insurance
• Company Paid AD& D Insurance
• Company Paid Short- Term
• Company Paid Long-term Disability
• Supplemental Life Insurance
• Dependent Supplemental Life Insurance
• Educational Assistance
• Financial Planning
• Retirement Savings Plan with company matching
• Company outings and events

This role is non-exempt and has an anticipated annual pay range of $17-20 an hour for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.