Leasing Consultant I (Winton House)

WinnCompanies; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

WinnCompanies is seeking a Leasing Consultant I for Winton House, a 130-unit community in Cincinnati, OH. You will handle day-to-day leasing, tours, move-ins, and renewals while delivering excellent service to residents and clients.

The role emphasizes building relationships with prospective renters, brokers, and local employers to maintain occupancy and rent levels, and to implement WinnCompanies programs and policies.

Qualifications

• High school diploma or GED is required.
• Less than 1 year of relevant work experience.
• Strong written and verbal communication skills.
• Excellent customer service skills.
• Superb attention to detail.
• Ability to multi-task in a fast-paced environment.
• Ability to work with a diverse group of people.

Responsibilities

• Interact with prospective and current residents to achieve maximum occupancy.
• Generate traffic, property tours, leasing apartments, qualify prospects, and prepare lease documentation.
• Deliver customer service that exceeds expectations for new and current residents.
• Educate and implement WinnCompanies programs, processes and policies.
• Review and distribute resident service requests; assist with events as needed.
• Maintain marketing documents, reports, and web content per initiatives.
• Maintain relationships with area businesses, brokers, and employers.
• Understand market submarkets and stay updated on regulatory requirements.

Skills

Written communication

Verbal communication

Customer service

Attention to detail

Multi-tasking

People skills

Education

High school diploma or GED

Tools

Yardi

RealPage

Job description

About the Opportunity

WinnCompanies is looking for aLeasing Consultant I to join our team at Winton House, a 130-unit residential community located in Cincinnati, OH.

In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, and lease renewals. You will also provide outstanding service to customers, residents, and clients, while always maintaining budgeted occupancy at the highest attainable rents.

Responsibilities:

• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, property tours, leasing apartments, qualifying prospects, following up on prospect leads, preparing lease documentation, completing move-in paperwork and procedures, maintaining applicable databases, and ensure tour route, amenity areas and show units are to company standard.
• Deliver customer service that exceeds expectations for new and current residents.
• Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable.
• Review, prioritize and distribute resident service requests as required. May assist with the planning and facilitation of property events.
• May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
• Maintain relationships with area businesses, employers, and real estate brokers to generate new business as well as remain current with local events and hiring trends that may have an impact on the property.
• Maintain knowledge and understanding of current and submarkets; to include competitors and customers demographics.
• Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.

Requirements:

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• Strong written and verbal communication skills.
• Excellent customer service skills.
• Superb attention to detail.
• Ability to multi-task and work in a fast-paced environment.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications:

• Associate’s degree in marketing or business-related field.
• CALP certification.
• Experience with Yardi or RealPage property management software.
• Experience in property management, sales, or retail.