Leasing Consultant I (Courthouse Square Apartments)

WinnCompanies; Ann Arbor (MI); In loco; USD 21.000 - 28.000; Part-time

Descrizione del lavoro

WinnCompanies is looking for a Leasing Consultant I to join our team at Courthouse Square Apartments, a 116-unit community located in Ann Arbor, MI. This part-time role involves day-to-day leasing and marketing activities related to apartment rentals, move-ins, and lease renewals, while delivering outstanding service to customers, residents, and clients.

Please note that this is a part-time position working up to 20 hours per week.

Competenze

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• Strong written and verbal communication skills.
• Excellent customer service skills.
• Superb attention to detail.
• Ability to multi-task and work in a fast-paced environment.
• Ability to work with a diverse group of people and personalities.

Mansioni

• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, property tours, leasing apartments, qualifying prospects, following up on leads, preparing lease documentation, move-in paperwork, and show unit upkeep.
• Deliver customer service that exceeds expectations for new and current residents.
• Educate and implement WinnCompanies programs, processes and policies to residents.
• Review, prioritize and distribute resident service requests; assist with property events.
• May assist on-site management with updating marketing documents, supplies, reports, advertisements, and web content.
• Maintain relationships with area businesses, employers, and real estate brokers to generate new business and stay updated on local events and hiring trends.
• Maintain knowledge of current submarkets, competitors and demographics.
• Stay up to date with regulatory requirements and programs.

Conoscenze

Customer service

Communication

Multi-tasking

Attention to detail

Prospect qualification

Formazione

High school diploma or GED

Associate’s degree in marketing or business-related field

CALP certification

Strumenti

Yardi, RealPage software

Descrizione del lavoro

About the Opportunity

WinnCompanies is looking for a Leasing Consultant I to join our team at Courthouse Square Apartments, a 116-unit residential community located in Ann Arbor, MI.

In this role, you will perform all day-to-day leasing and marketing activities related to apartment rentals, move-ins, and lease renewals. You will also provide outstanding service to customers, residents, and clients, while always maintaining budgeted occupancy at the highest attainable rents.

Please note that this is a part-time position working up to 20 hours per week.

Responsibilities

• Interact with prospective and current residents to achieve maximum occupancy.
• Generate and manage traffic, property tours, leasing apartments, qualifying prospects, following up on prospect leads, preparing lease documentation, completing move-in paperwork and procedures, maintaining applicable databases, and ensure tour route, amenity areas and show units are to company standard.
• Deliver customer service that exceeds expectations for new and current residents.
• Educate and implement WinnCompanies programs, processes and policies to new and current residents as applicable.
• Review, prioritize and distribute resident service requests as required. May assist with the planning and facilitation of property events.
• May assist on-site management with ensuring all marketing documents, supplies, reports, advertisements, and web content are current and updated as necessary based on property, regional or corporate initiatives.
• Maintain relationships with area businesses, employers, and real estate brokers to generate new business as well as remain current with local events and hiring trends that may have an impact on the property.
• Maintain knowledge and understanding of current and submarkets; to include competitors and customers demographics.
• Remain up to date with any/all federal, state, and/or other regulatory requirements and programs.

Requirements

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience.
• Strong written and verbal communication skills.
• Excellent customer service skills.
• Superb attention to detail.
• Ability to multi-task and work in a fast-paced environment.
• Ability to work with a diverse group of people and personalities.

Preferred Qualifications

• Associate’s degree in marketing or business-related field.
• CALP certification.
• Experience with Yardi or RealPage property management software.
• Experience in property management, sales, or retail.