Leasing Consultant - Full Time

Preiss Brand; Lubbock (TX); On-site; USD 30,000 - 46,000; Full time

Job summary

The Collective at Lubbock is seeking a Leasing Consultant to manage day-to-day leasing and marketing operations at our Lubbock, TX property. You will greet visitors, answer calls, follow up on leads, and maintain resident relations.

Responsibilities include coordinating resident events, marketing partnerships with universities and local businesses, processing leases, collecting payments, and generating mailings. Prior customer service or sales experience and knowledge of Fair Housing are a plus.

Qualifications

• Minimum: 1 year of customer service and/or sales experience, with strong communication skills.
• Excellent customer service skills and ability to resolve escalated concerns.
• Understanding of Fair Housing.
• Preferred: Property Management leasing experience.

Responsibilities

• Leasing: answer calls, greet visitors, follow up with leads, and process guest cards.
• Marketing: build relationships with universities and local businesses, promote events, and tour competitors for leasing insights.
• Reporting and Administrative: generate mailings, collect payments, and file leases.
• Customer relations: maintain positive resident relations and address questions promptly.

Skills

Customer service

Sales

Education

High school diploma

Bachelor’s degree in Business or related field

Job description

The Collective at Lubbock
2001 9th St
Lubbock, TX 79401, USA

Description

Company Information:Preiss is a leader in the ownership and management of multifamily and student housing communities nationwide. With a vast and varied national portfolio, we pride ourselves on providing an unparalleled living experience and a best-in-class investment platform. Preiss is an Equal Opportunity and LGBTQ+ friendly Employer.

Property Name: The Collective at Lubbock

Leasing Consultant:Leasing Consultants are responsible for completing the day-to-day leasing and marketing operations of the property while maintaining positive resident relations.

Essential Duties and Responsibilities:

• Leasing
  • Answer calls and persuade potential residents to visit the property or the property website
  • Greet potential residents, parents and visitors in a professional manner
  • Pursue leads by completing daily follow ups in leasing database
  • Place delinquency phone calls
  • Complete guest cards and send thank-you notes
• Marketing
  
  • Attend and participate in resident events and event clean up
  • Create working relationships with universities, local institutions, employers, local businesses, cultural centers to help drive prospects to property
  • Execute and promote resident events
  • Set up on campus and hand out promotional items
  • Community Marketing- meet with local businesses, flyer put out, etc
  • Tour competitors on frequent basis to gather information on leasing strategies (i.e. specials, occupancy, prelease percentages, and property upkeep)
• Greet existing and potential residents
• Address and resolve questions/concerns in a timely manner
• Reporting and Administrative
  
  • Generate mailings
  • Collect checks and monies owed
  • File leases

Skills/Experience:

• Minimum: (1) year customer service and/or sales experience;Excellent customer service skills and ability to resolve escalated customer concerns;Understanding of Fair Housing
• Preferred: Property Management leasing experience

Education:

Minimum: High school diploma, some college

Preferred: Bachelor’s degree in Business or related field

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete, nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.