Leasing Consultant - Emerald Villas

TRG Management Company, LLLP; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Base Salary + Performance Bonus

Medical, dental, vision, legal, FSA, &

Commuter benefits

Employer Matching 401k

Employee Engagement and Wellness

Company-paid PTO

Tuition Reimbursement

Job summary

TRG Management Company LLLP is seeking a Leasing Agent to interview prospective tenants, show model units, and guide applicants through the lease process. You will handle applications, deposits, and move-in readiness while delivering exceptional resident service.

Ideal candidates have strong customer service, basic real estate knowledge, and MS Office skills. Prior leasing or hospitality experience is a plus and onsite work is common.

Qualifications

• 2 years of experience in customer service, hospitality, Conventional or multifamily real estate.
• Strong customer service orientation and presenting abilities.
• High school diploma or its equivalent preferred.
• MS Office Suite experience (Word, Excel, PowerPoint).
• Previous leasing experience is a plus, not required.

Responsibilities

• Interview prospective tenants and adhere to Fair Housing Standards.
• Accompany prospects to model apartments to explain size, layout, amenities, services, and lease terms.
• Fill out lease forms, collect security deposits.
• Inspect properties and arrange essential maintenance.
• Compile lists of available rental units.
• Identify potential prospects and manage leasing/renewal process.
• Provide exceptional customer service and build resident relationships.
• Answer calls and voicemails professionally and promptly.
• Request applications and deposits per policy and Fair Housing regulations.
• Process applications for approvals and update availability reports.
• Submit completed applications for approval to the Property Manager.
• Follow up with candidates to provide status.
• Ensure apartment is ready for move-in on scheduled date.
• Follow up with non-closers and attempt to close business.
• Direct prospects to sister communities if needed.
• Monitor local market trends and update property comparables.

Job description

TRG Management, a premier property management company experienced with all types of housing, including mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

Essential Functions and Responsibilities

• Interview prospective tenants while adhering to Fair Housing Standards.
• Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
• Fills out the lease form or agreement and collects the security deposit.
• Periodically inspects the state of the property and makes arrangements for essential maintenance.
• Compiles a list of available rental units.
• Identifies potential prospects.
• From start to finish, managing the leasing/renewal process.
• Provide exceptional customer service and build great working connections with our residents.
• Answers incoming calls and voicemails professionally and promptly.
• Request that the prospect fill out an application and make a deposit following the company's policies and Fair Housing regulations.
• Process applications for approvals and update the availability report (For example, a credit check, rental history, and so on.).
• Submit completed applications for approval to the Property Manager.
• Follow up with the candidate to provide status.
• Ascertain that the apartment is ready for the resident to move in on the scheduled move-in date.
• Follow up with prospects who did not close and try to close the business.
• If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs.
• Monitoring local market trends and updating property comparable to keep an eye on what our competitors are doing.

The Ideal Candidate

• A high school diploma or its equivalent is preferred.
• 2 years of experience in customer service, hospitality, Conventional or multifamily real estate.
• Previous leasing experience is a plus, not a requirement.
• It is vital to have a strong customer service orientation and presenting abilities.
• Working experience with MS Office Suite (Word, Excel, PowerPoint).
• Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.
• Onesite experience a plus.

Benefits as a TRGM Employee

• Base Salary + Performance Bonus.
• Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• The benefits package includes 100 percent employer-paid life and disability insurance.
• Employer Matching 401k.
• Employee Engagement and Wellness programs.
• Company-paid PTO.
• Opportunities for Professional Development and Tuition Reimbursement.

TRG Management is proud to be an Equal Opportunity Employer.

We are a Drug-Free Workplace.

Nobody Does It Better Since 1984, we have enjoyed an impeccable reputation as a premier property management company. Founded on thoughtful urban planning, provocative design and inspirational art, TRG Management Company LLLP is a subsidiary of Related Group.

Each member of our team takes enormous pride in the positive, people-first atmosphere we’ve built wherever we have a presence. Today, we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. We are experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals and single-family.

We come to work every day feeling motivated and inspired. Our dedicated team is headquartered in South Florida, with regional offices in Tampa, Atlanta, Raleigh and Phoenix.