Leasing Consultant - Emerald Villas

TRG Management Company, LLLP; Orlando (FL); Vor Ort; USD 32.000 - 50.000; Vollzeit

Benefits dieser Stelle

Base Salary + Performance Bonus

Medical, dental, vision, legal and FSA

Employer matching 401k

Zusammenfassung

TRG Management is seeking a Leasing Consultant for our newest lease-up. This role will collaborate directly with the property management team to provide residents with great service.

The ideal candidate will possess a high school diploma and 2 years of customer service experience in hospitality or multifamily real estate. Previous leasing experience is a plus, not a requirement. Strong customer service skills and MS Office proficiency are essential.

Qualifikationen

• High school diploma or equivalent preferred.
• 2 years of experience in customer service, hospitality, conventional or multifamily real estate.
• Previous leasing experience is a plus, not a requirement.
• Strong customer service orientation and presentation skills.
• Experience with MS Office Suite (Word, Excel, PowerPoint).
• Onesite experience is a plus.

Aufgaben

• Interview prospective tenants and adhere to Fair Housing Standards.
• Accompany prospects to model apartments and explain layouts, amenities, and lease terms.
• Fill out lease forms and collect security deposits.
• Inspect property state and arrange essential maintenance.
• Compile list of available rental units and identify prospects.
• Manage leasing/renewal process from start to finish.
• Provide exceptional customer service and build resident relationships.
• Answer calls and voicemails professionally and promptly.
• Request applications and deposits per company policies and Fair Housing rules.
• Process applications (credit check, rental history) and update availability reports.
• Ensure apartment readiness for move-in on scheduled dates.
• Follow up with prospects to close business; refer if necessary.
• Monitor local market trends and keep property comparisons up to date.

Kenntnisse

Customer service

Communication

Hospitality

People skills

Ausbildung

High school Diploma or Equivalent

Tools

MS Office Suite

Jobbeschreibung

TRG Management, a premier property management company experienced with all types of housing, including subsidized, workforce and affordable, mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career.

J ob Description:

Job Description

TRG Management, a premier property management company experienced with all types of housing, including mid-rises, high-rises, luxury rentals, and single-family. Today we manage approximately 20,000 units across several states and our current management portfolio contains over 100 properties. Explore what we have to offer and help turn your talents into a rewarding career. We’re actively seeking a Leasing Consultant for our newest lease-up. This role will collaborate directly with the property management team to provide residents with great service.

Essential Functions and Responsibilities:

• - Interview prospective tenants while adhering to Fair Housing Standards.
• - Accompany potential tenants to model apartments to explain size and layout, available amenities and services, and lease terms.
• - Fills out the lease form or agreement and collects the security deposit.
• - Periodically inspects the state of the property and makes arrangements for essential maintenance.
• - Compiles a list of available rental units.
• - Identifies potential prospects.
• - From start to finish, managing the leasing/renewal process.
• - Provide exceptional customer service and build great working connections with our residents.
• - Answers incoming calls and voicemails professionally and promptly.
• - Request that the prospect fill out an application and make a deposit following the company's policies and Fair Housing regulations.
• - Process applications for approvals and update the availability report. (For example, a credit check, rental history, and so on.) Submit completed applications for approval to the Property Manager. Follow up with the candidate to provide status.
• - Ascertain that the apartment is ready for the resident to move in on the scheduled move-in date.
• - Follow up with prospects who did not close and try to close the business. If you are unable to assist a prospect, direct them to a sister community that can satisfy their needs.
• - Monitoring local market trends and updating property comparable to keep an eye on what our competitors are doing.

The ideal candidate will possess:

• - A high school diploma or its equivalent is preferred.
• - 2 years of experience in customer service, hospitality, Conventional or multifamily real estate.
• - Previous leasing experience is a plus, not a requirement.
• - It is vital to have a strong customer service orientation and presenting abilities.
• - Working experience with MS Office Suite (Word, Excel, PowerPoint).
• - Working as a concierge, guest services representative, front desk attendant, or reservations agent in the hotel or hospitality industry is a bonus.
• - Onesite experience a plus.

Benefits as a TRGM Employee :

• - Base Salary + Performance Bonus.
• - Medical, dental, vision, legal services, flexible spending account, and commuter benefits.
• - The benefits package includes 100 percent employer-paid life and disability insurance.
• - Employer Matching 401k
• - Employee Engagement and Wellness programs.
• - Company-paid PTO
• - Opportunities for Professional Development and Tuition Reimbursement.

TRG Management is proud to be an Equal Opportunity Employer.

We are a Drug-Free Workplace.