Leasing Consultant: Elevate Tours & Resident Experience

IDM Companies, LLC; Gilbert (AZ); On-site; USD 30,000 - 45,000; Full time

Job summary

IDM Companies, LLC is seeking a Leasing Consultant at our Gilbert, AZ properties. You will be the first contact for prospects, tour the community, and guide applicants from inquiry through move-in to ensure an exceptional resident experience.

Responsibilities include marketing support, tours, screening, coordinating applications, and maintaining strong resident relations. Must have 1-3 years in property management and be comfortable with MS Office; weekend work is required.

Qualifications

• 1-3 years relevant property management experience required.
• Excellent customer service skills with a strong attention to detail.
• Basic leasing knowledge - including Fair Housing Laws.
• Team player, willing to go the extra mile to provide concierge level customer service.
• Able to work in a fast-paced, self-directed entrepreneurial environment.
• Proficient with Microsoft Office Suite.
• Must be able to work weekends.

Responsibilities

• Assist manager in marketing efforts, to include outreach, preferred employer programs, networking and social media campaigns.
• Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community and beautiful grounds.
• Gain familiarity with the IDM family of communities, floor plans, and availability.
• Highlight the quality of the community and the lifestyle available at our apartment homes by focusing on amenities offered, property location, and area.
• Facilitate the prospect application process by collecting appropriate information, initiating background checks, compiling files, and maintaining appropriate prospect contact.
• Provide detailed move-in information to incoming residents.
• Deliver a consistently high level of service to residents to exceed their expectations, while maintaining resident retention.
• Be attentive to detail, planning and organizing skills to perform required office activities and coordinate paperwork.
• Assist with coordination of work orders, fulfillment of resident needs, and facilitate communication to the maintenance staff and/or management as necessary.

Skills

Property management

Customer service

Fair Housing Laws

Microsoft Office

Weekend availability

Education

High school diploma

Tools

Microsoft Office

Job description

IDM Companies, LLC is seeking a Leasing Consultant at our Gilbert, AZ properties. You will be the first contact for prospects, tour the community, and guide applicants from inquiry through move-in to ensure an exceptional resident experience.

Responsibilities include marketing support, tours, screening, coordinating applications, and maintaining strong resident relations. Must have 1-3 years in property management and be comfortable with MS Office; weekend work is required.