Leasing Consultant — Elevate Resident Experience

Elmington; Monroe (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bedrock Property Management is seeking a Leasing Consultant to support day-to-day property operations and ensure resident satisfaction. You will help meet leasing and financial goals while delivering excellent customer service.

Responsibilities include handling inquiries from prospects and residents, maintaining a positive community reputation, and collaborating with the Community Director to achieve property objectives.

Qualifications

• 1 year of multi-family property management experience preferred.
• Previous Leasing experience preferred.
• Customer Experience Specialists or related fields encouraged to apply.
• Previous experience working with a team to meet success.

Responsibilities

• Provides exemplary customer service to all residents proactively solving issues, and creating a warm and welcoming environment for all.
• Abides by federal fair housing standards and all other applicable laws.
• Develops their professional skills, seeking continual growth and learning from mistakes.
• Embodies company policies and procedures in all interactions.
• Presents a professional image and effectively represents the company to residents, vendors, and owners alike.
• Operates computers and other technological devices on site.
• Represents the community on the phone and in written communication.
• Greets residents, cleans and maintains a neat office, and serves as a point of contact.
• Completes prospective resident tours, showcasing the property with pride.
• Resolves issues in a timely manner with a focus on customer service.

Skills

Reputation management

Social media

Direct communication

Marketing

Prospect communication

Vendor communication

Education

1 year of multi-family property management experience

Job description

Bedrock Property Management is seeking a Leasing Consultant to support day-to-day property operations and ensure resident satisfaction. You will help meet leasing and financial goals while delivering excellent customer service.

Responsibilities include handling inquiries from prospects and residents, maintaining a positive community reputation, and collaborating with the Community Director to achieve property objectives.