Leasing Consultant: Drive Occupancy & Resident Experience

Trinity Property Consultants; Baltimore (MD); Sur place; USD 46 000 - 50 000; Plein temps

Avantages offerts par ce poste

Medical, Dental & Vision

401K Retirement Plans

Life & Disability Insurance

Paid time off

Holiday pay

Referral bonuses

Volunteer time off

Tuition reimbursement

Résumé du poste

Trinity Property Consultants in Baltimore is seeking a Leasing Consultant to serve as the face of the property, delivering exceptional customer service and driving leasing goals. You will show, lease, and welcome prospective residents, and coordinate move-ins to create a seamless experience.

The role requires at least 1 year in customer service or sales, basic MS Office and property software (Yardi/Entrata), and the ability to work Monday–Friday with some nights or weekends as needed.

Qualifications

• Experience: At least 1 year in a customer service or sales role; multifamily leasing experience preferred.
• Education: High school diploma or equivalent required; knowledge of Fair Housing laws is a plus.
• Tech Proficiency: Intermediate MS Office; experience with Yardi, Entrata, EliseAI, Celeri and social media bonus.

Responsabilités

• Show, lease, and welcome prospective residents to the property.
• Assist in market surveys and marketing to maintain occupancy.
• Process rental applications accurately and efficiently.
• Guide residents through move-in for a smooth experience.
• Provide superior resident service and timely maintenance follow-up.
• Maintain unit availability updates and move-in ready standards.

Connaissances

Customer service

Sales

Organization

Communication

Problem solving

Formation

High school diploma or equivalent

Outils

MS Office

Yardi

Entrata

EliseAI

Celeri

Description du poste

Trinity Property Consultants in Baltimore is seeking a Leasing Consultant to serve as the face of the property, delivering exceptional customer service and driving leasing goals. You will show, lease, and welcome prospective residents, and coordinate move-ins to create a seamless experience.

The role requires at least 1 year in customer service or sales, basic MS Office and property software (Yardi/Entrata), and the ability to work Monday–Friday with some nights or weekends as needed.