Leasing Consultant - Drive Occupancy & Customer Joy

Socket.dev; BLOOMINGTON (MN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid holidays

PTO accruals

Job summary

StuartCo in Bloomington, MN is seeking a full-time Leasing Consultant to join District and The Knox Apartments. The role focuses on leasing apartments, marketing the community, and delivering excellent customer service to current and prospective residents.

The position involves conducting tours, processing leases, and supporting occupancy goals. Typical hours and rotating shifts are described, with benefits and workplace duties outlined in the description.

Qualifications

• High school diploma or equivalent required.
• 0-2 years of leasing, sales, or customer service experience.
• Strong interpersonal and sales skills with ability to close leases.
• Basic knowledge of leasing practices and customer service principles.
• Proficiency in Microsoft 365; property systems experience preferred.
• Ability to work in a fast-paced, customer-facing environment.

Responsibilities

• Maintain current knowledge of apartment availability, pricing, floor plans, and community features.
• Greet prospective residents in person, by phone, and electronically.
• Assess prospects' needs and present appropriate housing options.
• Conduct property and apartment tours, highlighting amenities and features.
• Accurately complete guest cards and maintain prospect data in the property management system.
• Follow up with prospects in a timely manner and maintain consistent sales follow-through.
• Prepare and process lease applications and leasing documentation accurately and on time.
• Explain lease terms, policies, and community rules to new and renewing residents.
• Support the community's lease renewal program and maximize resident retention.
• Assist with preparation of marketing materials, flyers, and outreach efforts.
• Prepare property and move-in packets.
• Monitor and report leasing activity and trends as requested.
• Provide excellent customer service to residents and visitors.
• Assist with day-to-day office operations and community activities.
• Work closely with the Property Manager and Assistant Property Manager to ensure units are ready for move-in.
• Attend staff meetings and training sessions as required.

Skills

Interpersonal skills

Sales skills

Microsoft 365

Customer service

Education

High school diploma or equivalent

Tools

Property management systems

Job description

StuartCo in Bloomington, MN is seeking a full-time Leasing Consultant to join District and The Knox Apartments. The role focuses on leasing apartments, marketing the community, and delivering excellent customer service to current and prospective residents.

The position involves conducting tours, processing leases, and supporting occupancy goals. Typical hours and rotating shifts are described, with benefits and workplace duties outlined in the description.