Leasing Specialist: Resident Experience & Incentives

CPM, Inc.; Chaska (MN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Career Growth

Mental Health

Work-Life Balance

Community Events

Inclusion & Belonging

On-Site Living

Performance Incentives

Benefits Package

Parental Leave

Job summary

Continental in Minnesota is seeking a Leasing Associate to guide potential residents from first contact through move-in. You’ll lead tours, follow up with prospects, and coordinate seamless move-ins while employing creative marketing, events, and technology to meet revenue and occupancy targets.

The role emphasizes delivering exceptional resident experiences, scheduling flexibility, and on-site work to maintain a high-standard community environment.

Qualifications

• Brings proven sales and customer service experience with a genuine passion for creating an exceptional resident experience.
• Can work aflexible schedule -including weekends,evenings, and holidays- because great servicedoesn'tclock out at 5
• Comfortable balancing desk work with being on your feet-touring the community (for a period of up to 8 hours), climbing stairs,cleaning units,managing social media,and using standard office tools like computers and phones throughout the day

Responsibilities

• Guide leasing from first contact to move-in, conduct tours, follow up with prospects, and coordinate seamless move-ins while leveraging creative marketing, advertising, resident events, and technology to achieve revenue and occupancy goals.
• Manage prospect and resident follow-ups, move-in inspections, and support lease renewals and occupancy tracking, while ensuring compliance with Fair Housing, Tax Compliance, and all applicable regulation.
• Provide best-in-class resident experience by inspecting and preparing tour-ready units, keeping the model and tour path clean and inviting

Job description

Continental in Minnesota is seeking a Leasing Associate to guide potential residents from first contact through move-in. You’ll lead tours, follow up with prospects, and coordinate seamless move-ins while employing creative marketing, events, and technology to meet revenue and occupancy targets.

The role emphasizes delivering exceptional resident experiences, scheduling flexibility, and on-site work to maintain a high-standard community environment.