Leasing Consultant

Stuartco; BLOOMINGTON (MN); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health

Flexible Spending Account

Dental

Vision

Life

ADD

LTD

STD

Critical Illness

Accident

401(K)

9 Paid Holidays

Generous PTO accruals

Job summary

StuartCo in Bloomington, MN is seeking a full-time Leasing Consultant to join District and The Knox Apartments. You will represent the community, tour property, and close leases while delivering outstanding customer service to prospective and current residents.

The role emphasizes achieving occupancy and revenue goals through effective marketing, timely follow-up, and strong closing skills in a fast-paced property environment.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of leasing, sales, or customer service experience.
• Strong interpersonal and sales skills with ability to close leases.
• Proficiency in Microsoft 365; property systems experience preferred.
• Ability to work in a fast-paced, customer-facing environment.

Responsibilities

• Maintain knowledge of apartment availability, pricing, floor plans, and features.
• Greet prospects in person, by phone, and electronically; present housing options.
• Conduct property tours and explain lease terms and community rules.
• Process lease applications and maintain prospect data in the system.
• Support marketing efforts and resident relations to drive occupancy.

Skills

Interpersonal skills

Sales

Customer service

Microsoft 365

Fast-paced environment

Communication

Education

High school diploma

Tools

Property management systems

Job description

Description

StuartCo, founded in 1970, represents a diverse array of market-rate and affordable apartment and townhome options in popular urban and suburban locations. We also offer senior housing campuses.

StuartCo is focused on building a workforce that is diverse and inclusive.

District and The Knox Apartments are seeking a professional full-time Leasing Consultant to join their team in Bloomington, MN. The Leasing Consultant is responsible for representing the community to prospective residents, leasing apartment homes, and providing exceptional customer service to current and future residents. This role focuses on achieving occupancy and revenue goals by effectively marketing the community, conducting property tours, executing leases, and fostering positive resident relationships. The ideal candidate is sales-oriented, customer-focused, and thrives in a fast-paced property environment.

Working Hours:

Typically, FT38, Tuesday - Friday, 9:00 am - 5:00 pm, Saturday 10:00 am - 4:00 pm. Property office hours may vary from property to property. You may be asked to flex your schedule to meet the demands of the business.

Benefits:

• Health


• Flexible Spending Account


• Dental


• Vision


• Life


• ADD


• LTD


• STD


• Critical Illness


• Accident


• and 401(K)


• 9 Paid Holidays


• Generous PTO accruals

https://www.stuartco.com/careers

Key Responsibilities

Leasing & Sales Activities

• Maintain current knowledge of apartment availability, pricing, floor plans, and community features


• Greet prospective residents in person, by phone, and electronically


• Assess prospects’ needs and present appropriate housing options


• Conduct property and apartment tours, highlighting amenities and features


• Accurately complete guest cards and maintain prospect data in the property management system


• Follow up with prospects in a timely manner and maintain consistent sales follow-through


• Prepare and process lease applications and leasing documentation accurately and on time


• Explain lease terms, policies, and community rules to new and renewing residents

Marketing & Occupancy Support

• Support the community’s lease renewal program and maximize resident retention


• Assist with preparation of marketing materials, flyers, and outreach efforts


• Prepare property and move-in packets


• Monitor and report leasing activity and trends as requested

Resident Relations & Office Support

• Provide excellent customer service to residents and visitors


• Assist with day-to-day office operations and community activities


• Work closely with the Property Manager and Assistant Property Manager to ensure units are ready for move-in


• Assume responsibility for front office operations when management is off-site


• Attend staff meetings and training sessions as required

Administrative & Compliance Responsibilities

• Follow established policies for applicant qualification, screening, and acceptance


• Maintain confidentiality of resident, financial, and company information


• Ensure compliance with company policies and fair housing requirements


• Perform other duties and special projects as assigned

Required Qualifications

• High school diploma or equivalent required


• 0–2 years of leasing, sales, or customer service experience


• Strong interpersonal and sales skills with ability to close leases


• Basic knowledge of leasing practices and customer service principles


• Proficiency in Microsoft 365; property systems experience preferred


• Ability to work in a fast-paced, customer-facing environment

Key Competencies

• Sales effectiveness and persuasion


• Customer service and engagement


• Communication and interpersonal skills


• Follow-through and responsiveness


• Time management and organization


• Professionalism and adaptability

Requirements

Physical Requirements

• Ability to sit, stand, walk, and move throughout the property


• Ability to lift up to 25 pounds occasionally


• Ability to use standard office equipment and property management tools

Working Hours

Works 40 hours per week. Schedule may include weekdays, evenings, weekends, and holidays based on property needs. Property office hours may vary, and additional hours or on call availability may be required.

Environment

This position works both indoors in a climate controlled office environment and outdoors while conducting property tours and resident assistance, with exposure to seasonal weather conditions.

General Notes

• This job description is not intended to be all-inclusive; additional details will be specified by the supervisor. The employee will also perform other reasonable business duties as assigned by the supervisor.


• Management reserves the right to change job responsibilities, duties and hours as needs prevail.


• StuartCo is an at-will employer. This job description is a guideline and does not constitute a written or implied employment contract.