Leasing Consultant: Create Exceptional Tenant Experiences

BH Management Services, LLC; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

BH Management, LLC is seeking a Leasing Consultant to respond to inquiries, market, lease, and renew apartment leases while delivering exceptional customer service. You will represent the company professionally and maintain standards in Fair Housing compliance.

The role emphasizes marketing, lease administration, unit tours, and coordinating with the Community Manager to ensure smooth property operations and strong leasing performance.

Qualifications

• Previous experience in a customer-facing/customer service role
• Demonstrated sales and closing skills
• Excellent organizational and communication skills
• Ability to work with a diverse group of people
• Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law

Responsibilities

• Marketing, administrative, and financial operation of the property under the direction of the Community Manager
• Maintains a strong understanding of the community and local market competitor's specials and floor plans
• Have comprehensive working knowledge of all aspects of leasing units and documents in accordance with Company standards and Fair Housing guidelines
• Processes lease application paperwork for the approval of the CM and prepares new lease contracts
• Inspects all target and/or show units in advance and in preparation of greeting and touring new prospects
• Touring prospects may include, but is not limited to, vacant or model units and common/amenity areas of the property
• Inspect pre-leased apartments prior to the move-in date and promptly communicate any concerns to the Service Manager or Community Manager
• Understands, utilizes and promotes all third-party online leasing programs appropriately
• Ensure timely and accurate logging of all prospect information and notifications into our Property Management software
• Responsible for checking, responding to and documenting community and individual emails, voicemails, and text messages
• Stays up to date with all promotion/leasing incentives
• Assist with completing Move Out Vacant Inspection Checklist (MOVIC) accurately and within the specified deadline per Company standards
• Post notices to vacate and other community communication, if applicable
• Assist with daily community inspections to ensure community policies are being followed and addressing, if applicable
• Other duties as assigned

Skills

Customer service

Sales and closing

Organizational skills

Communication skills

Diversity awareness

Job description

BH Management, LLC is seeking a Leasing Consultant to respond to inquiries, market, lease, and renew apartment leases while delivering exceptional customer service. You will represent the company professionally and maintain standards in Fair Housing compliance.

The role emphasizes marketing, lease administration, unit tours, and coordinating with the Community Manager to ensure smooth property operations and strong leasing performance.