Leasing Consultant: Community Sales & Retention

Apartment Management Consultants; Albuquerque (NM); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Vacation & Sick Time

Health programs

401K match

Paid Holidays

Referral bonuses

Bonus & Commission

Rent Discount

Training & Development

Health/Dental/Vision/Life

Job summary

Apartment Management Consultants (AMC) is seeking a Leasing Consultant to serve as the community’s sales representative, greet clients, present the features and benefits of the community, and secure lease agreements from qualified applicants.

Responsibilities include collecting deposits and processing applications; keeping model apartments ready; maintaining knowledge of lease terms, availability, and policies; and using professional customer service and sales techniques.

Qualifications

• Strong communication skills both written and verbal.
• Ability to remain professional and courteous in a fast-paced environment.
• Organized with attention to detail.
• Customer service experience preferred in a leasing role.

Responsibilities

• Collect a deposit and process future residents’ applications
• Ensure the model/target apartments are ready for show and maintain a clean workspace
• Maintain knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies and ensure understanding of required application information, screening process, policies, and procedures.
• Utilize proper customer service and sales techniques
• Maintain contact with all apartment locator services and local businesses to provide informational material
• “Shop” surrounding or competing properties and conduct outreach marketing
• Develop and maintain on-going resident retention programs
• Create new move-in resident files and assist with the ongoing file maintenance
• Report unusual or extraordinary circumstances regarding the property or residents
• Handle resident requests and complaints courteously and efficiently
• Maintain a professional appearance and conduct at all times

Skills

Strong communication

Customer service experience

Organized with attention to detail

Professional demeanor

Job description

Apartment Management Consultants (AMC) is seeking a Leasing Consultant to serve as the community’s sales representative, greet clients, present the features and benefits of the community, and secure lease agreements from qualified applicants.

Responsibilities include collecting deposits and processing applications; keeping model apartments ready; maintaining knowledge of lease terms, availability, and policies; and using professional customer service and sales techniques.